Business management -The discipline of managing processes (rather than tasks) as the means for improving business
performance outcomes and operational agility. Processes span organizational boundaries, linking together people, information flows,
systems and other assets to create and deliver value to customers and constituents. Source Gartner IT Glossary
Business metrics - Part of the broad area of business intelligence, which comprises a wide variety of applications and technologies
for gathering, storing, analyzing, and providing access to data to help enterprise users make better business decisions. Source:
TechTarget
Business Modeling - Business Process Modeling (BPM) - In systems engineering is the activity of representing processes of an
enterprise, so that the current process may be analyzed and improved. BPM is typically performed by business analysts and
managers who are seeking to improve process efficiency and quality. The process improvements identified by BPM may or may not
require Health Care involvement, although that is a common driver for the need to model a business process, by creating a process
master.
Business writing -Memoranda, articles, proposals, and other forms of writing practiced in administrative areas to communicate with
internal and external constituents.
Business Transformation: Business transformation is achieved by realigning the way staff works, how the organization is
structured and how technology is used. Typically organizations go through several stages in transforming themselves. Source:
InterLink Future Trends in Information Technology, www.interlink-ntx.org
Critical Access Hospitals (CAHs) - A small facility that gives limited outpatient and inpatient hospital services to people in rural
areas. Source: www.cms.gov
Cardiovascular info systems - The organs and tissues involved in circulating blood and lymph through the body.
Caregiver education - Education or training provided to a family member or paid helper who regularly looks after another individual
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