Franchise Update Magazine Issue IV, 2015

AND THE WINNERS ARE… Franchise Update’s annual STAR Awards are a big deal. There are many players but only a select few claim the winning trophies. Based on this year’s research, we present the winners and top runners-up by category. Top 20 BEST WEBSITE BEST PRACTICES First Place Winner: Bach to Rock Runners-up: AAMCO AdvantaClean Big Frog Custom T-Shirts Chem-Dry Carpet Cleaning Christian Brothers Automotive DreamMaker Bath & Kitchen Fastsigns FirstLight HomeCare Handyman Connection Hungry Howie’s Pizza Hurricane Grill & Wings Link Stafﬁng Services Little Caesars McAlister’s Deli NAPA Auto Parts Pie Five Pizza Company PostNet The Melting Pot WIN Home Inspection Top 20 BEST TELEPHONE PROSPECT FOLLOW-UP First Place: CruiseOne Second Place: Taco John’s Runners-up: AAMCO Big Frog Custom T-Shirts Brightway Insurance Buffalo Wings & Rings Express Oil Change Great Clips Häagen-Dazs Johnny’s Italian Steakhouse Marco’s Pizza McAlister’s Deli Right at Home Shirley’s Gourmet Popcorn Company Sport Clips The Melting Pot The Spice & Tea Exchange Tommy Gun’s Original Barbershop Tropical Smoothie Café Wild Birds Unlimited Top 20 BEST WEBSITE PROSPECT FOLLOW-UP First Place: Pearle Vision Second Place: PostNet Runners-up: Aire Serv Heating & Air Conditioning Arby’s BurgerFi Captain D’s Christian Brothers Automotive Denny’s DreamMaker Bath & Kitchen Executive Care FastSigns Great Clips Homewatch CareGivers Hungry Howie’s Pizza Safeguard Sears Outlet Sport Clips The Entrepreneur’s Source Two Men and a Truck ZIPS Dry Cleaners Top 20 BEST SOCIAL IMPLEMENTATION First Place: Home Care Assistance Runners-up: AdvantaClean Bach to Rock Christian Brothers Automotive Fastsigns Homewatch CareGivers Hungry Howie’s Pizza Hurricane Grill & Wings J.D. Byrider Liberty Tax Service Marco’s Pizza Massage Envy McAlister’s Deli Molly Maid Mr. Electric Mr. Handyman Papa Murphy’s PostNet Sport Clips Two Men and a Truck Top 3 FRANCHISEE SATISFACTION—FOOD First Place: Checkers Drive-In Restaurants Runners-up: Denny’s Tropical Smoothie Café Top 3 FRANCHISEE SATISFACTION— RETAIL First Place: Wild Birds Unlimited Runners-up: Christian Brothers Automotive Fastsigns Top 3 FRANCHISEE SATISFACTION— SERVICE First Place: MaidPro Runners-up: CruiseOne Two Men and a Truck Franchiseupdate I S S U E I V, 2015 fu4_grow_starawards(48-51).indd 51 51 11/16/15 3:50 PM

Franchise Update Magazine Issue IV, 2015 | Page 53