Franchise Update Magazine Issue IV, 2015 | Page 20

Consumer Marketing CONSUMER MARKETING INITIATIVES 20 CMO Q&A Pam Harper leads the marketing charge for The Dwyer Group’s 11 brands 24 CMO Roundtable “What changes to your marketing strategies and tactics do you plan for 2016?” 25 Millennials Here comes Gen Z! Are you ready for the next generation? 26 Customer Service Adding hospitality to speed pays off for Domino’s largest franchisee 18 Franchiseupdate ISS U E IV, 2 0 1 5 fu4_tocs(2,6,18,28).indd 18 11/16/15 2:32 PM