GROWING YOUR SYSTEM
Challenge the pros
“WHAT ARE THE KEYS TO BUILDING, TRAINING,
AND RETAINING A GREAT SALES
AND DEVELOPMENT TEAM AT YOUR BRAND?”
Marcia Mead
Vice President of Franchise
Development
PuroClean
The process of hiring, training, and retaining qualified individuals for sales and
development is a necessary
company practice that should
not be taken lightly. Having
a great sales and development team as the backbone
of your business is critical to
company success in both the
immediate and distant future.
Hiring the most qualified
people for your company can
be challenging, but if you take
the time to work diligently
in the early stages of seeking out a potential employee, there is great
long-term payoff. At PuroClean, we first
identify which candidates can fit in with
our company culture. It’s important to seek
an individual with experience in franchise
development, but if a person can’t fit in
with the dynamic of the organization, the
hire will simply not work out. When you
have people who know and understand
company culture, you will develop your
brand with the right franchisees on board.
The ideal candidates will have past experiences that match the company profile.
During the interview process, ask questions
that will have them demonstrate their
hands-on experience and show they can
be prepared for any situation. You should
also invite final candidates to attend a discovery day, spend time with the corporate
team in the office and socially, and give
them an opportunity to meet franchisees.
Finally, before making the hire, always view
the candidate’s online profiles, including
LinkedIn and Facebook, and call their
references for second and third opinions.
After hiring, proper training is critical. It is vital that your new hire knows
what m