Franchise Update Magazine Issue I, 2016 | Page 58

Female Founders bread at Christmas, Mother’s Day teas). And to promote the brand and offer a richer potpourri of experiences, YCA has partnered with cooking- and kids-oriented organizations such as Parenting magazine and The Food Network. “What’s great is that there are so many areas I can be creative in. It never gets old. We have new customers and a new curriculum all the time,” says Burleson. “There’s nothing not fun or rewarding about this business, but then I’m an entrepreneur at heart.” But clearly, her heart belongs to the children. “The most rewarding part is making a difference in kids’ lives,” she says. “You just get attached to the kids who come to summer camp one or two weeks at a time.” GETTING STARTED What inspired you to start your business? I’ve loved cooking since I was a little girl cooking with my mom, and I’ve always been drawn to all things culinary. One day it came around full circle. I was in the kitchen preparing a meal when my son asked me if he could help. That’s when I had my “light bulb” moment. I’m an entrepreneur at heart, so I’m constantly on the lookout for new ideas. What is your background? How did it prepare you for starting your business? Before Young Chefs Academy, I was running a small catering business. Before that, I was a scholarship program officer at Baylor University. My background is in business and personnel administration. I think every job you have can prepare you for running a business, whether it’s learning how to interact with customers or clients, or negotiating deals with associates. It’s all about building strong, healthy relationships through effective communication. What’s the best and worst advice you got when starting out? Best: From my dad, who would always say, “If something sounds too good to be true, it probably is.” You have to trust your gut when it comes to important decisions. Worst: From a person who would always say, “Trust me.” I learned the hard way (by not listening to my father’s advice) not to trust some- 56 one implicitly just because they tell you to, even if they are “successful.” Check your sources. Don’t get caught up in the excitement of the moment. unique business concept, a proven business model, and a strong trademark. Why did you choose franchising? I’ve always appreciated the business model and thought it could help build Young Chefs Academy into the nation’s premier children’s cooking school. Franchise owners, as opposed to managers of a chain, have a vested interest in their success, as well as the passion required to operate a franchise. With the help of the right franchise partners, we have created something amazing together. What has been the best and the hardest thing about being an entrepreneur? Best: The opportunity to be creative and work toward seeing your dream become a reality. The hardest part is making decisions that are in the best interest of your company, no matter what. When you take on the responsibility of owning a company, you don’t have the luxury of avoiding a business decision when it might hurt someone’s feelings or a relationship. You have an obligation to your company and the people who are counting on you to do what is right for the business. How did you get started in franchising? I appreciate franchising as a business model and I had even looked into becoming a franchisee for various concepts. As for franchising, I didn’t originally plan to, but when I moved to Waco and saw that it was a hub for acclaimed franchise companies, I had access to experts in the industry, a crucial step for taking my business to the next level. Did you have a partner/co-founder when you started? Why? How important was that in building your company? I enlisted a dear friend as my partner and co-founder. I came up with the idea for Young Chefs Academy and she helped give me the courage to launch the business. In the beginning, it was nice to have somebody hold my hand and jump off the cliff with me. She has since moved on to other things, but she played a key role in the beginning stages and we went through a lot together. It was comforting to have a friend to go through both the challenges and exciting times. BUILDING THE BUSINESS How has your experience in running a franchise business been different from what you expected? Leading a franchise is different than starting your own standalone business. As a franchisor, you are not only a leader of a company. You are also a coach, cheerleader, mentor, motivator, and sometimes rule enforcer for your franchise partners. That said, the role of rule enforcer is less of a necessity if a franchise owner is an effective leader overall. How did you fund your company at the beginning? As you grew? I have invested a lot of my own money and went to the bank for a line of credit. In the very beginning, my partner and I also brought on a partner who made an initial investment. How did you grow the brand at first? What changed as you expanded? When we first grew the brand, I enlisted a sales team with a lot of experience selling franchises. I quickly learned they were not a good fit for my system. My partner at the time and I relinquished our ties with that sales team and put a temporary halt on selling. During this time, I knew I needed systems in place to ensure a) that my franchisees would be fully supported as we grew, and b) that each new franchise owner was the right fit for the company. That’s when I brought on two new business partners who were of the same mindset about how we needed to support our franchisees, who we would sell to, and how we would qualify owners. What were the keys to funding your brand? I was fortunate that I had all of the key elements investors are looking for in a business venture: an exciting and How did you transition from founding a brand to leading a brand? It’s been a process, and a fun one at that. Overall, I’m learning every day how to be Franchiseupdate ISS U E I, 2 0 1 6 fu1_youngchefs(55-58).indd 56 2/7/16 3:46 PM