Franchise Update Magazine Issue I, 2016 | Page 33

Female Founders your professional and personal life? How? Mentorship is a two-way street in my life. It’s equally important to mentor others as well as to be mentored. I have several mentors—women and men, including my husband—whom I can trust to help me when I need it. I continue to seek out mentors, too. For example, when I’m going to an industry conference, I make it a point to know who else is attending so I can set up meetings in advance with people I can learn from. I always have three questions ready so I can ask the right people when I have a hallway opportunity. I enjoy coaching others, too, whether I’m guest lecturing at a business school or meeting someone for lunch to talk about a new business idea. I learn a lot from the people I mentor, including my kids. They remind me every day about being playful and present. Are you involved in any female entrepreneur organizations? Yes: Women’s Franchise Committee (IFA), Chair Taskforce for Women’s Franchise Network (IFA), The Women’s Foundation of Colorado, and Emerging Women. PERSONAL What does your typical day look like? Get up, wake the kids, help them prepare for their day, and get myself ready for my day. I check emails, sit in meetings and on conference calls, check more emails, have more meetings, make sure that somewhere in between I work out for an hour—which is a must for my productivity. Sometimes I get to pick up my kids and go to activities with them. I cook dinner, and generally we eat as a family. When the kids are in bed, I work until about midnight. Lather, rinse, repeat. How do you maintain a work/life balance? I don’t believe in work/life balance on a daily basis, but it can be achieved on a weekly basis with well-thought-out planning and the right support. Each Sunday, Rob and I sit down to talk about our plans for the week. Doing that gives us a sense of what we’ll be doing and allows us an opportunity to create a balanced plan for business and family. The goal is to make sure one of us is always available for the “Ultimately when someone is asked, ‘What is your favorite popcorn?’ The answer will be, ‘Doc Popcorn!’” kids. And if that isn’t possible, because sometimes we are both traveling, we make sure to leverage family so the kids feel connected. We also eat with our kids most nights (with cell phones switched off), and when we are in town we have a goal of giving each of our three kiddos present, undivided attention with a “special mission” for at least one hour a week. What are your top 5 favorite things to do? Be with my kids. Be with my husband. Run and be athletic and spend time outdoors. Eat awesome food. Read selfdevelopment books of all kinds. What are 3 key words to describe yourself? Self-disciplined, builder, taskmaster. LESSONS/ADVICE What’s the most important lesson you’ve learned so far? One of the greatest lessons we have learned since we began franchising in 2009 is how important it is to anticipate processes and systems we will need before we actually need them, and getting those systems in place to support our franchise family at the right time. When we began franchising, we established a franchise advisory board to make sure our franchise partners could communicate ideas and have a voice on key initiatives they feel would help grow their businesses at the local level. This concept is truly the cornerstone of how we run our business. We are learning every day how to work together to drive the brand and keep our POPrietors, as we like to call them, smiling. Since we’ve hit the 100-unit mark this year, I’d say this is the most important lesson we’ve learned. What’s the best piece of advice you have ever been given? Learn how to say “no” so you can say “yes.” My executive coach taught me to ask myself a two-part question before I agree to take on any project. If I answer “yes,” what do I have to say “no” to? And if I answer “no,” what do I get to say “yes” to later? It’s helped me set boundaries so I can achieve the greatest results for my life outside of work as well as for the business. The questions put me in a position of power that allows me to keep doing more of what I want to do and less of what I don’t want to do. What advice would you give to other women considering starting their own franchise brand? This goes for both men and women: Ask yourself why you want to franchise and define the goals you are hoping to achieve through franchising, not just for yourself, but for others. What needs do you satisfy by starting one? Everyone’s definition of success is different. Also ask yourself if you want to do this alone or with a partner. If you want a partner, make sure their goals align with yours. WHAT’S NEXT What would you like to achieve in the next 5 years? I want to see Doc Popcorn continue on a trajectory to be a household name with many more points of presence, smiling guests, and happy franchise owners. Ultimately when someone is asked, “What is your favorite popcorn?” The answer will be, “Doc Popcorn!” What’s coming up that you’re excited about? Doc Popcorn, Dippin’ Dots, and Crumbs Bake Shop are all owned by Fisc \