Franchise Update Magazine Issue I, 2014 | Page 2

Many Smart Answers. Franchise Operations Manuals are fundamental to the consistent execution of your concept. If yours is a new franchise system, think of Operations Manuals as the essential building blocks. If yours is a mature system in need of updating outdated material and creating a more user-friendly manual – don’t delay. MSA experts can assist you in putting your manuals online so franchisees always know the current standards and expectations. Contact Marla Rosner at 415.499.3533 or [email protected] msaworldwide.com