Optical Prism June 2016 | Page 24

framed STANDING OUT FROM THE CROWD By Denis Langlois IN THE UNIQUE COMMUNITY OF STRATFORD, ONTARIO, KNOWN FOR ITS CULTURE AND LIVE THEATRE, IS A SMALL OPTICAL STORE WHOSE MISSION IT IS TO OUTFIT EVERY CUSTOMER WITH DISTINCTIVE EYEWEAR. McDonald-Weinheimer, who became a licenced optician in 1987 after graduating from Georgian College's opticianry program, purchased the store in 2005. She says while working at the store, the then-owner owner decided to retire and asked her if she would be interested in buying it. Eyes to Buy now has four employees, including two opticians. Eye examinations are also offered on site and, in some cases, 24-hour service is available. Optician Shelagh McDonald-Weinheimer, the owner of Eyes to Buy Family Optical Store, says her goal is to offer personalized service to match each customer with frames that suit their own unique personality and style. “I personally hand pick each frame that arrives in our store from over 20 suppliers and we try to avoid bringing in the same frame multiple times. This way every single patient receives a unique look,” she says. The shop on Ontario Street has been selling optical frames and sunglasses for people of all ages since opening in 2003. 24 EYE FOCUS | June Digital 2016 The store offers a wide variety of frames; a reflection of the customer base in Stratford, which McDonaldWeinheimer says is a is a diverse community whose residents have eyewear needs that “run from funky fashion to more conservative to everything in between.” Popular brands available at Eyes to Buy Optical include Ziggy, Columbia, Seraphin, Ray-Ban, ÖGA Eyewear, Calvin Klein and Modo Eyewear. “Currently, I am finding that solid blocky frames, often with colour and texture, appeal to our patients Alternately, lightweight, thin frames offer a high comfort level,” she says. McDonald-Weinheimer says she uses standard marketing tools to promote her business, such as print and digital advertisements in the local newspaper. The company also has a web presence and McDonald-Weinheimer ensures that its website, www.eyestobuyoptical.ca, is updated regularly. However, she says the oldest marketing method – offering quality service that gets noticed – is still the best way to get customers through the door. “Word of mouth still rules supreme when it comes to bringing in new patients,” she says. McDonald-Weinheimer says owning an independent optical store has many benefits. “I am free to use my experience to custom fit eyewear to my patients that will enhance their looks and life,” she says. “We strive to make their eyewear purchase an easy and comfortable experience.” As for the future, McDonald-Weinheimer says her goal is to expand to add a second location and also increase the availability of the on-site eye exams at Eyes to Buy.