Euromedia November December | Page 14

Cover Story With networks under increasing pressure, Test and Monitoring is in the frontline of preserving consumer QoE and shielding the provider from avoidable Opex and Capex. Euromedia spoke to a range of players to find out how they enable their broadcaster and service provider clients to maintain market share and protect revenue in an age where the Cloud is playing a growing role and consumers are looking to access their content across a range of unmanaged devices. W hat are the main challenges in maintaining QoE as networks transition video distribution from DVB to IP? Do hybrid networks demand hybrid monitoring solutions? Accenture Digital Video: By design, IP networks are a shared medium offering an assembly of services with a number of touchpoints. This changes the game in terms of bandwidth. With DVB, the distribution was fixed unlike IP, so there are significant differences when it comes to testing. As operators are transitioning, most networks today are hybrid so there is a need for hybrid monitoring. In order to systematically measure performance and availability there are aspects of a testing and monitoring environment that need to be aware of the hybrid infrastructure underneath. However, the consumer watching the video is unaware of how the data is travelling and they are purely concerned about the experience. As such, there is a fundamental need to do some testing through the users’ eyes, taking into account the actual end user QoE independently of the underlying architecture. Agama: Yes, definitely. Your monitoring solution must be able to follow the service delivery throughout the delivery chain, regardless of the mix of technologies used. The ability to understand end-to-end perspectives and not just details in any single point of the distribution is key. In addition, as more and more operators provide secondary services, for example an OTT companion service complementing their cable offering, understanding the experience delivered to the customer across all services becomes ever more important. Bridge Technologies: Hybrid networks have always existed, as has the need for hybrid monitoring solutions – from that point of view, nothing changes. As an industry, we have long dealt with RF and DVB side-byside, for example. In our probes, ETSI TR 101 290 (commonly abbreviated to ETR290) functionality is included as standard, enabling analysis of Ethernet, ASI, COFDM, QAM and DVB-S/S2 QPSK. Yes, metrics for IP networks will be required – but not only are these already in place, they are well characterised and well understood in the wider networking community. The challenge is for engineers in the broadcast industry to “The Cloud is the future, and T&M should share the same home as the network.” – Bridge Technologies the legacy signals. This often results in very complex monitoring installations with a mix of systems from different vendors. As it is hard to keep the complete operational team trained on each system, a hybrid and unified monitoring solution supporting everything from video baseband to OTT, from SD to UHD resolutions, is definitely desirable. Tektronix: Yes, the challenges of monitoring QoE for a DVB-based linear distribution platform are different to monitoring an IP delivery platform. With DVB, it is normal to monitor at ingest (for video and audio QoE issues such as blockiness and for any associated QoS transport stream (TS) issues), post multiplexer (it would also be typical to monitor for compression artefacts introduced by the in-plant encoders), in the core network (for QoS issues such as dropped packets), and post RF (for RF performance as well as TS QoS issues). In an ABR IP distribution network, in addition to monitoring at ingest, it is vital to monitor the output of the transcoders for all profiles of all channels to ensure that the Test and Monitor “Your monitoring solution must be able to follow the service delivery throughout the delivery chain.” – Agama 14 EUROMEDIA get equally up to speed. Qligent: Stations transitioning to IP usually face multiple problems that include fluctuating jitter, reordering of packets, burst losses, and insufficient bandwidth due to improper network QoS settings, among many other performance issues. The problems are becoming fuzzy and soft; it might be slightly too much jitter meeting bandwidth limitations, causing short receiving buffer underrun, which than disappears leaving some blocky or frozen video. Traditional monitoring solutions are not designed to register and troubleshoot those soft problems, so there is a demand for IT-toTV monitoring solutions for hybrid networks built on IP infrastructure. Rohde & Schwarz: The ongoing fragmentation of video distribution networks increases the complexity of monitoring. Most new video formats or distribution protocols bring along new monitoring equipment, while the old equipment remains to support video quality is acceptable for all the available bitrates. It is also important to check that the content is encoded correctly in such a way that it can be packaged correctly. This is done by checking that the IDR frames occur at the correct period for each profile on each channel. The next challenge is to validate that the delivery platform (origin or caching server) is capable of delivering the content to the consumer. This is achieved by subscribing to the content and validating the manifest files, checking that the bitrates are correct and that each of the profiles is delivered with an acceptable load time. Torque Video Systems: It will also be a case of the right tool for the right problem. So, hybrid monitoring? Yes, of course, in the same way we have always had ‘hybrid’ monitoring of RF and Transport Stream. But the transition to IP transport of content does