Dialogue Volume 10 Issue 2 2014 | Page 3

In Every Issue 5 Message from the President Poor communication is often about perception not intent. Dr. Marc Gabel reminds physicians that the onus is on the practitioner to be aware of how the communication is being received and to check in with the patient if at all unsure. 7 From the Registrar’s Desk Scrutiny is never easy, but this organization has only fared well in those instances in which we have opened our processes to the public, writes Dr. Rocco Gerace. Dr. Dawn Martin Practice Partner 11 Reports from Council We provide you with an overview of the decisions and discussions of our May Council meeting. 14 Council Award Council presents Dr. Helen Ward, a forensic psychiatrist from Ottawa, with its Council Award for her commitment to the mentally ill. 29 Doc Talk Some people are naturally talented at communicating and building relationships, but most of us have to work at it. Dr. Dawn Martin uses one-on-one coaching to help the physicians that she sees become better communicators with their patients. 41 Discipline Summaries Summaries of the following cases are included in this issue: Dr. Y.S. Dhaliwal; Dr. D.S. Lambert; Dr. M.S. Parikh; Dr. G.Y. Shomair; Dr. M. Narenbut; Dr. S.J. Wasserman; Dr. H. Wu. 32 Patient Safety Physicians are reminded that they should contact the Coroner’s office if a family raises concerns about the care that their deceased relative received. 33 Office Consult What do you do when you realize that one of your prescription pads has been stolen? Or that forged prescriptions with your name are in circulation? We provide some advice in our Office Consult column. 35 Practice Points We use four different scenarios to demonstrate some of the issues that can arise while ensuring that the patient’s personal health information remains confidential. 37 Advertising and the MD What are physicians’ legal and ethical obligations when it comes to advertising their practices, and where is the line appropriately drawn? The answer is grounded in both the ethical tenets of the profession, and Ontario’s Medicine Act. 39 Close Up on Assessors We speak to Dr. Terrence McAllister, an orthopedic surgeon, from Sault Ste. Marie, about his most rewarding moments as a peer assessor. For Your Information 8 New Medical Advisor, Dr. Keith Hay We are pleased to welcome Dr. Keith Hay, a family physician from Clinton, Ontario to the College as a Medical Advisor. 27 Run for Council in the Upcoming Election Physicians in Districts 5 and 10 are urged to consi