Scheduling the Examination
Admission to the Examination
Admittance to the test center requires your confirmation number and two forms of identification. One form must be a valid government
issued ID containing both your picture and signature (driver’s license, passport, government identification card, etc.) The second form of ID
must contain at least your signature and be in a non-paper format (credit card, ATM card, etc). The name on your two forms of ID must match
the name on your confirmation letter EXACTLY.
1. If you arrive more than 15 minutes late for your scheduled appointment time, you may not be admitted to the testing center and you
may be charged a no-show fee.
2. After your identity has been confirmed, you will be escorted into the testing room and assigned a testing station. You may not bring
any personal items with you into the testing room.
3. The test center administrator will provide you with a white board for use during testing. It must be returned to the test center
administrator after you complete the examination.
4. If you have any computer-related questions or concerns during the examination, please ask the proctor for assistance.
Note: Steps 5-9 only pertain to candidates taking the multiple-choice examinations.
5. One question at a time will appear on the computer screen with the option to either answer it or mark it for review. You can use either
the mouse or the keyboard to enter your answer.
6. At the end of the examination, you may return to the items you marked, provided there is time remaining. You may also review the
items you answered if time permits.
7. You must finish the examination within the time allowed. The on-screen timer will tell you how much time you have left.
8. After completing the examination, you will be asked to complete a short online survey about your testing experience. Comments are
routinely reviewed by JCAHPO in an effort to continuously improve the certification examination process; however, JCAHPO will not
respond directly to individual comments.
9. After the examination, a Performance Report, indicating whether you passed or failed the examination will be provided. This report will
include feedback on how you performed in each content area. Official examination results will be mailed by JCAHPO.
Note: Steps 10 -11 only pertain to candidates taking the computer-simulated COT Skill Evaluation and COMT Performance Test.
10. You must finish the examination within the time allowed. The on-screen timer will tell you how much time is remaining. The retest will
show a warning when there is five minutes remaining on the examination.
11. A Performance Report will not be provided at the conclusion of the examination. You will receive official notification from JCAHPO
and a skill area performance feedback report within four to six weeks.
Misconduct
Any candidate who engages in misconduct during the examination may be dismissed from test administration at the discretion of JCAHPO
and/or its testing service. In the event a candidate is dismissed, JCAHPO reserves the right to cancel or invalidate the examination scores.
Misconduct includes, but is not limited to, giving or receiving help during the examination, using notes or other study aids during the
examination, removing or attempting to remove examination materials from the testing center, creating a disturbance, and attempting to
take the examination for someone else.
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