Terms and Conditions of the Crescent Arts Centre (‘ the Centre ’)
- Cameras , mobile phones and all electronic devices must be switched off during events , classes and workshops ( especially Life Drawing classes & workshops ). Anyone failing to comply with this will be asked to leave the event , class or workshop without entitlement to a refund .
- The Centre ’ s Safeguarding Policy is available upon request . - Smoking , including the use of electronic cigarettes , is strictly prohibited throughout the Centre .
- The Centre is compliant with disability legislation . Anyone with special requirements or requiring assistance should inform centre staff when booking or enrolling . Parents / carers must notify the Child Protection Officer of their child ’ s special requirements .
- All Centre material is available in large print , Braille or other formats upon request .
- All Centre users are asked to consider the environment by conserving energy and recycling , reusing and upcycling suitable materials where reasonably possible .
- Food and beverages ( except bottled water ) are strictly prohibited in class and workshop spaces except where agreed in advance . Only food and beverages purchased in the Centre are permitted in the Cube and Studio for events without tiered seating .
- Management do not accept responsibility for any loss or damage to personal property .
- Disruptive or abusive behaviour towards staff , artists ( including models , tutors and performers ) or Centre users will not be tolerated . Management reserves the right to remove and bar a customer from the Centre if behaviour is deemed inappropriate , or causes ( or has the potential to cause ) offence .
- Enrolment for classes and workshops is subject to availability and there is no reservation policy . Booking is only secured upon full payment of all fees due . Concessions for students ( full time ), senior citizens ( 60 years of age or over ) and those on benefits ( Disability Living Allowance , Employment and Support Allowance , Jobseekers Allowance , Steps to Work ) are available if proof is provided . If you are claiming a concession , please provide evidence of your status at reception when enrolling or on your first day of class . Please note that concessions cannot be claimed retrospectively .
- Enrolment finishes at the time specified in the programme . If you have missed the closing date for the class , it is always worth contacting us to check if places are available . Subsequent enrolment is subject to management approval . No reduction is given for late enrolments . Enrolments for workshops must be completed 48 hours before commencement , unless otherwise stated .
- Classes and workshops are facilitated by our experienced bank of freelance tutors . We ask that their direction and instruction be respected at all times .
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- The Centre reserves the right to amend or cancel classes , workshops and events where necessary due to unforeseen circumstances , insufficient enrolment or poor sales . Customers will be notified of the cancellation via email and text message if this contact information has been provided . It is the customers responsibility to keep the Centre informed of changes to contact details . Centre classes / workshops / events are only refunded in the event of a cancellation or on a participant ' s medical grounds . Suitable proof will be required . Class enrolments will be eligible for a refund asked for in writing within four days from the enrolment date , after that a strict no- refund policy is operated . Event tickets cannot be refunded once purchased unless cancelled or postponed . In this event , refunds must be claimed from point of purchase . All tickets for events are non-transferable after purchase .
- Participants under 16 must have a parental / carers agreement form signed by a parent / carer prior to their participation in Centre classes / events / workshops . Young children must not be left unattended outside allocated class times . If a child requires any personal assistance the parent / carer will be expected to remain on the premises for the duration of the class attended . Children under the age of 14 must be accompanied by an adult to events . Children under the age of 3 are not permitted to Centre events except where an event is aimed specifically at this age group . Other age restrictions may apply .
- Liability for independent classes , events and workshops lies solely with the respective independent tutors or organisations .
- Event attendees should be present to register or collect tickets at least 15 minutes prior to start times , otherwise seating may be reallocated . All audience members must be in possession of a ticket . Latecomers may be refused admission . The management reserve the right to refuse admission .
- Unless otherwise stated all graphics , logos and commercial markings are registered trademarks . Any use , copying , reproduction , republishing , uploading , posting , transmission or modification , including in advertising or publicity pertaining to or distribution of materials is prohibited without prior written consent .
- The Centre will respect your privacy and protect all personal information provided . Information provided will be used by only ourselves to deliver services , funding statistics and to keep you informed with news , offers and events . We do not share this information with third parties unless otherwise instructed by you . If you wish to be removed from our database , please contact reception on 028 9024 2338 or email info @ crescentarts . org . A list of order number and surnames only will be provided to independent tutors using the Centre Box Office facility for enrolment in classes as part of the Centre ’ s terms .
- For those wishing to make a complaint , please visit our customer service policy at www . crescentarts . org for full details on the process .
- A full range of Centre policies are available on the Centre website .
- Management reserve the right to make reasonable changes to these Terms and Conditions at any time without prior notice .
- By booking / attending an event / enrolling in a class / workshop at the Centre you are agreeing to the above terms and conditions . Users of the Centre should familiarise themselves with these terms and conditions from time to time . If you enrol for another member of the public , it is your responsibility that this individual is aware of our terms and conditions .