Problem Solving Fun
It turns out that the biggest challenge in
solving a problem is often simply defining the
problem. Once defined, different problems
require different thinking styles. This
conversation teaches the three different types
of problems people encounter and provides
tangible skills for working through them
efficiently and enjoyably.
WHAT YOU’LL BE COVERING
• Attitude plays a huge role in solving problems.
• Evaluate the severity of a problem, and identify what people, skills,
and tools are most likely required to solve it.
• Tackle the most difficult type of problem to solve: dilemmas.
• Reinforce that the roadblocks to solving problems are often
attitude-based.
30 TEAM
THE BIGGEST
enemies of
problem solving
are ignorance and
fear. They are a
formidable duo;
fear prevents
learning that might
eliminate ignorance,
and ignorance
reinforces the fear.
—NO PROBLEM
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