Marcia works with
organizations worldwide,
providing Executive
Coaching and leadership
training. She is the author
of three books, including
her latest on Leadership
Coaching, The Discomfort
Zone: How Leaders Turn
Difficult Conversations
into Breakthroughs
(Berrett-Koehler, 2014). She
is the training director for
the Healthcare Coaching
Institute, regularly works
with coaching organizations
in China and Russia, and
is the president-elect of
the Association for Coach
Training Organizations
(ACTO). Her doctorate is in
organizational psychology.
Shutterstock.com/art4all
Marcia Reynolds,
Psy.D., MCC,
ICF Global Past
President
Why Transformative
Coaching Takes Guts
Most trained coaches know how to be supportive, encouraging and
nonjudgmental. These approaches are useful but often not enough to create
a new awareness. Coaching starts by building trust and rapport, but as the
conversation goes deeper you might need to generate a bit of discomfort to
create a breakthrough in thinking.
16 Coaching World