CLUB IQ February 2017 | Page 5

Contents

CMAA Membership App 4
Notice of AGM
5
President ’ s Report – Peter Hiscox
6
Executive Officers Report – Ralph Kober
7
The Business End – Chris Keeble
8
National Governance & Management Congress
9
AHGE : Rise to the Innovation Challenge
10
Avoiding a Clubhouse of Cards
12-14
Ainsworth ’ s AHGE Preview
15
AGE 2017 Already Setting Records
16
CMAA HR Summit
18-19
A Leadership Mountain of DNA
20-21
Stories from the Industrial Relations Desk
22-24
How to Lead the Kitchen of You ’ re Not a Chef
26-27
CMAA Bursary Winners
28-30
CMAA Hall of Fame Awards
31
Les Evernette – CMAA ’ s Vintage Member
32
2017 CMDA Training Calendar
33
Sponsors Directory
34-36
2017 Zone Meetings & Industry Functions
37-39
CMAA Zone Education Officers
40
CMA Country Club Managers Conference
41

All your payment solutions under one roof .

Cashier Assist Under Counter / Standalone EFTPOS ATM Cash Redemption Cash Recycling and Secure Smart Safe

Notice of Annual General Meeting

24 / 7 Help Desk
Safe & Secure
National In-house Field Service
Fully Compliant
The Annual General Meeting of the Members of the Club Managers ’ Association Australia will take place at 9am on Tuesday 28th March 2017 .
The Annual General Meeting will be conducted in the Brisbane Convention Centre , Functions
Centre Brisbane . Members will receive 10 Activity Points for attending the Annual General Meeting and signing the Members ’ Register .
ALLAN PETER , ACCM , Federal Secretary
Technology Driven
Scalable
Flexible Payment Options
Find out how you can reduce costs and improve your customer service
Call Toll Free : 1800 764 409 or visit banktech . com . au
Next edition deadline for CMAA Club IQ Magazine May 2017 . Content : 17 March , 2017 - Focus on Gaming Issue
Delivering more