INSTALLERsupport
Emplas prepare to
‘change the game’
Emplas has announced ambitious plans to
redefine industry expectations of service and
support with a major announcement due
shortly.
The Northamptonshire fabricator says it is
its intention to shake-up the lead generation,
marketing and sales support offered by
fabricators and systems companies to retail
businesses.
Mike Crewdson, Sales and Marketing Director,
Emplas, which published the findings of its
consumer product survey in June, said the
company was preparing to ‘change the game’.
He said: “The support that installers get from
fabricators and systems companies isn’t good
enough and we’re going to change that.
“What we’re going to be doing over the coming
weeks is to re-double our efforts with what we
believe will be a game-changing new scheme.”
A poll last year revealed that Emplas’ product
quality was rated good or excellent by 98.7 per
cent of its customers compared to a