Clearview National November 2015 - Issue 168 | Page 74

doorextra Supporting Installers to Introduce Aluminium Products »»After starting life manufacturing PVCu windows and doors, Rapid Bi-fold Doors UK has experienced what can only be seen as incredible growth in the last five years since introducing aluminium to its portfolio of products. Michael Hewitt, sales manager for Rapid Bi-fold Doors explains how the Seaham based business has since seen an explosion toward the need to fit aluminium over the last five years, not only in the commercial sector but retail to. “95% of our business is purely trade, and over the last four years the speed of growth within the aluminium market has accelerated at a very rapid pace. We initially started supplying into the commercial sector using Senior Aluminium Systems, produce a range of curtain walling system and found that customers started to approach us to also produce retail products. “The demands of our customers lead us to introduce Smarts aluminium system to our range and produce a complete range of windows, doors and bi-fold doors. “Since the launch, we have experienced phenomenal growth visofold Slide folding doors Relax and enjoy the ambience created by a Visofold slide folding door. Visofold doors fold open effortlessly, gliding on stainless steel rollers allowing unrestricted thoroughfares and the maximum use of space and light. The signature smooth contours and curved in the sector, allowing us to invest in new CNC machinery and a new Toughened glass plant for our glass shop. This helps us to be more self-sufficient and improve customer service. We have invested £350k in the last year and are looking to invest £780k throughout 2016. We want to make sure our customers receive the best products and service available in the UK.” Rapid Bi-fold Doors has also just launched a user-friendly website to assist tradespeople to order its bi-folding doors online, with minimum effort. The site www.bi-foldingdoorsuk.com gives customers clear and simple to use instructions, with the option to email or order products online and download technical information -useful when selling to the homeowner. “We offer different levels of services for our customers,” comments Michael, “our website SM004 Sliding Products 16pp Bro_AW.indd 4-5 clean lines create an attractive aesthetic that will is mainly used by our regular customers who are familiar with our products and want a quick response, however, for new tradespeople wishing to take our products for the first time, we are happy for them to email in and we can call them to establish their needs, offering onsite assistance if desired on their first installation.” Part of the Company’s offering also includes the opportunity for customers to take advantage of its professional surveying services, which with new customers can make a huge difference if inexperienced at installing bi-fold doors. “We offer expert advice and onsite surveying to customers, which on man y occasions has assisted in ensuring the customer correctly quotes the right price and installs the right product. We can even offer an installation service for customers who are complement any home, whatever your taste or style. Save £150 every time you place an order through our new bi-fold builder! 74 » N OV 2015 » CL EARVI E W- UK . C O M 17/12/2008 12:29 either green to fitting bi-fold doors or do not have the capacity themselves when a project has demanding time constraints.” Michael and the team chose to fabricate Smarts system for the domestic sector because of its reputation within the marketplace of high quality and its reliance on performance. “Our Smart Visofold bifold system is completely endorsed by Smarts. Unlike other manufacturers, we use all recommended components and hardware from Smarts and manufacture according to their specification. This has proved to be valuable to us and our customers, reducing the risks for ‘call backs’, and overall technical problems. “We urge more tradespeople not to shy away from recommending aluminium products to the homeowner; this is definitely a growing market and one which we will happily support any new or existing customers to introduce into their business.” Michael adds. To enquire or order a bi-fold door online, visit www.bi-foldingdoorsuk.com or call 0191 523 8927 Try the new cutting edge online quoting system today. Easily design and get an accurate quote on your bi-folds, fast. Tel: [phone] [email protected] bi-foldingdoorsuk.com