Clearview National November 2014 - Issue 156 | Page 86

glass&sealedunits Glass Specialist Supporting Customers’ Growth »»For TuffX, a leading glass processing specialist, ensuring customers it can achieve greater sales has always been an important part of business relations. Building working partnerships with customers remains a priority for the company, which has seen record sales increasing year on year for the last 3 years. Senior management at the company took the progressive approach to customer satisfaction by developing support literature as well as online marketing tools that customers can adapt individually. Customers state that the POS tools have been extremely beneficial when approaching homeowners, who have been impressed by the performance figures and quality standards offered. Glass samples and product brochures with simple product data emphasise the benefits of each glass type; whilst the website www.ambiglass.co.uk can be individualised. The TuffX website; www. tuffxprocessedglass.co.uk has all technical data and statistics readily available regarding the processed glass options manufactured by the company. Graham Price, Managing Director said, “With an array of European accreditations and a vast choice of customer support initiatives we provide complete product confidence which is reflected with our positive sales record.” Alternatively, visit www.ambiglass.co.uk or www.tuffxprocessedglass.co.uk Expert Opinion on Triple Glazing »»Triple glazing is frequently in the news lately and has generated a great deal of discussion. Gary Morgan, BFRC Technical Director, adds his expert opinion. “Two panes of glass are good, but three must be better?” Triple glazed windows are capable of achieving much higher levels of thermal performance than double glazed. However, the choice of low-e coating and gas fill are critical. • 4-20-4 Softcoat low-e, argon fill: can achieve a WER ‘A’ • 4-8-4-8-4 One pane of softcoat low-e, argon fill: can achieve a WER ‘B’ • 4-8-4-8-4 Two panes of softcoat low-e, argon fill: can achieve a WER ‘A’ In order to realise any benefit, it needs to have a low e-coating or the U-value increased, meaning a thermal efficiency decrease. Even with two panes of low-e coating, there is still no overall benefit in terms of WER performance. The addition of an extra coated pane can, if the wrong coating is used, lead to a sharp decrease in the solar gain (g) value. “Triple glazing / A+ windows can lead to overheating?” This is incorrect, and only occurs when the external ambient temperatures are higher than the internal room temperature. For further information contact BFRC Certified Simulator or BFRC direct on 020 7403 9200 or email [email protected]. Warm-Edge Supplier Expands Competence Centre »»Technoform Glass Insulation, global leaders in warm-edge technology, is delighted to announce they have upgraded the facilities at their head research and development area, the Competence Centre. Situated in Kassel, Germany, which is also home to Technoform’s head manufacturing facility; the Centre is a facility where existing portfolio of products and design can be showcased, as well as test new products. Technoform has installed a brand new Lisec bending machine, allowing the R&D team to test the process-ability of the warm edge solutions and provide customer training as well as acquiring new EN1279 testing 86 » N OV 2014 » CL EARVI E W- UK . C O M equipment. The ground floor meanwhile houses a Technoform exhibition, which gives an in-depth overview of the company history. The Competence Centre has enabled many of the world’s largest IGU manufactures to learn more about Technoform’s flagship product, the TGI®-Spacer M, which was launched to the UK at the FIT Show earlier in the year. Any UK IGU manufacturers interested in visiting the Competence Centre in Germany should get in touch with Technoform. For more information call 0121 506 9740.