Clearview National June 2016 - Issue 175 | Page 68

HARDWARE& SECURITY ON COURSE WITH TRAINING Kenrick has strengthened its long standing relationship with Carl F Groupco, one of the UK’s leading distributors of window and door hardware solutions, by developing and delivering a tailored hardware training programme for 18 staff. »»THE TRAINING PROGRAMME, HELD over two days at Carl F Groupco’s head office in Peterborough, was designed to provide the company’s sales and customer service team with up to date knowledge on current and forthcoming industry standards as well as a detailed technical understanding of Kenrick’s extensive range of hardware. During the sessions, delegates examined and compared a number of hardware products and gained an insight into what fabricators, installers and homeowners look for in systems. The training was conducted by Kenrick’s sales and marketing director, Steve Williams, who worked at Groupco for five years. He said, “The quality of hardware systems can vary greatly and it’s not always easy to spot what makes one product better than another. These sessions were very worthwhile in helping the team to appreciate the importance of every component within a hardware system and how they determine the overall integrity and performance of the product.” www.kenricks.co.uk Supplier Relationship Bolstered The latest development in Carl F Groupco’s longstanding partnership with West Port is the supply of the innovative Ingenious locking solutions. »»WITH A STRONG REPUTATION FOR high performance, bespoke timber windows and doors West Port is extremely selective when it comes to supplier relationships. Carl F Groupco has met the company’s exacting requirements with staff continuing to impress with their knowledge, helpfulness and willingness to support. Commenting, Sean Parnaby, West Port’s Managing Director said: “Carl F Groupco goes the extra mile helping us to select the correct ironmongery for each of our timber products. They have been more than willing to come to our factory with product samples and have taken the time to sit with us to ensure that they fully understand our needs. “As one of the leading timber companies in the UK, we supply sites with large volume 68 » JUN 2016 » CL EARVI E W- UK . C O M orders. With Carl F Groupco’s assistance, we fulfil these contracts on time and in full. We have also catered for complex, specialist jobs with their support.” www.carlfgroupco.co.uk ‘Carl F Groupco goes the extra mile helping us to select the correct ironmongery for each of our timber products’