Clearview National July 2016 - Issue 176 | Page 43

DOORS&WINDOWS

Could industry qualifications work for you?
There is more and more evidence to show that consumers are increasingly starting
to understand and value the importance of industry-related qualifications as a part of
their process of choosing which installers to appoint to carry out work on their home.
»»IN CERTAIN INDUSTRIES, GAS AND
electricity for example, we know that
qualifications have been mandatory for many
years and customers do recognise and expect
it. “Is the same finally starting to become the
case in our own industry?” asks GQA External
Quality Advisor, Andy Carrington…
“I recently carried out a live performance
observation with a qualifications assessor and
the assessor’s candidate who was working to
update his current level of GQA qualification
in support of his growing experience. The
candidate was observed from start to finish,
removing and then installing replacement
sealed units into existing timber frames,”
explains Andy.
“The customer was very quick to respond
“On completion of the work, and before
informing me that they had asked for
leaving site, I asked the consumer how they
the usual quotes from three installers and
had selectedGQA
theClearview
most suitable
installer1to carry
was impress