Clearview National July 2015 - Issue 164 | Page 85

MOVERS&SHAKERS

Hitting the Mark
Joe Montague is the new Operations Manager at
Mila and is already making a positive impact on the
service which the company delivers to customers.
»»Heading up a 19 strong team,
Joe has overall responsibility for Mila’s
warehouse operation in Daventry.
With Mila routinely achieving On Time
In Full service performance of more than
99%, Joe’s objective is to deliver incremental
improvements in the customer experience
through an even greater focus on stock
accuracy and effective management of Mila’s
third party delivery operation.
He says: “Our supply chain operation is
hugely impressive so we can guarantee to have
items on our shelves when our customers want
them. Now, the ongoing improvements we
are making in stock counts and in delivery
performance are enhancing our service to
customers still further.”
Joe has already introduced new processes
such as forward order picking before the start

of every month so that Mila can seamlessly
manage the spike in orders which typically
occurs then.
He is also implementing a system upgrade
in the warehouse IT management system to
improve efficiency and is working closely with
a number of customers to analyse the benefits
of other new initiatives such as more ecofriendly reusable stillages and packaging.
He adds: “I am very much concerned with
ensuring that Mila delivers a logistics service
which delights customers. There are lots of
new initiatives being considered alongside
the new packaging, such as targeted, timed
deliveries; and moving forward I’ll be looking
to work closely with customers to see how
these can be successfully introduced.”
www.mila.co.uk

Trade
Sector
Growth
»»PVCu and aluminium
fabricator Astraseal has
promoted long-standing
employee Colin Stanley to
operations director as part of its
plans to significantly grow the
trade sector of the business.
Colin, who has worked
for Astraseal for the past 20
years and has a strong trade
background, will focus on
improving efficiency throughout
all areas within the company.
Colin comments: “Astraseal
has grown enormously s