Clearview National January 2016 - Issue 170 | Page 66

HARDWARE& SECURITY Keeping Customer Abreast of Regulations As part of Carl F Groupco’s best practise guidelines, the hardware distributor keeps abreast of relevant industry standards – this includes Approved Document Q, the mandatory Security Building Regulation introduced by the Government on October 1st. »»Expanding on the development, John Mitchell, Technical Manager for Carl F Groupco said: “As part of our service, we assist customers with comprehensive knowledge of current standard requirements and place a strong focus on security features for the hardware products that we stock. It is important to provide accurate and realistic advice and we emphasise that adopting one product as a standalone security solution isn’t going to provide complete protection or fully address PAS 24. Hardware should be tested alongside the full door assembly to ensure that the door or window being supplied offers the level of security required by the builder and Approved Document Q.” Carl F Groupco supplies one of the largest selections of PAS 24 and Secured by Design approved window and door hardware ranges to the UK market. For doors, the hardware company sells a full range of FUHR locks which are Secured by Design accredited and fully tested to PAS 24. Other lines with strong security features include the Ingenious Professional and Duplex locks, the Hoppe PAS 24 door handle, CFG TS 007 cylinders, Trojan Patriot Plus door hinges and letterplate cowls. For windows, PAS 24 compliant window espags include the Kenrick Excalibur, MACO RAIL, Siegenia Trident and Trojan Stallion 2 as well as friction stay hinge guards which protect against attack. ‘accurate and realistic advice’ www.carlfgroupco.co.uk A marketing hit »»TruFrame’s new marketing function has worked with more than 50 customers in its first year on projects from logo design through to powerful direct marketing campaigns. The business created the multi-disciplined, in-house marketing function in January 2015 to help serve customer needs. It invested in Apple Mac hardware and Adobe Creative Cloud software for the team led by marketing manager Simon Box, and graphic designers and marketers Chris Skeggs and Dave Brewin. This year they have worked on refreshing or creating brands to internal brand guidelines, targeted direct mail campaigns, email shots, disruptive marketing, vehicle livery, building signage, showroom POS, advertising, videos, social media, photography and brochures. Some of TruFrame’s biggest customers have seen up to 40% growth in some cases when using the free design services alongside the Double Glazing Network, also celebrating its first anniversary this month (January 2016). With frame counts now regularly exceeding 3,500 per week, the new marketing function has proved a valuable bolt-on to TruFrame’s hand finished products. Simon Box, marketing manager, commented: “The entire team is ‘out of industry’ which enables us to break the mould in terms of giving window and door installers fresh ideas on how to generate new business. 66 » JAN 2016 » CL EARVI E W- UK . C O M “Our most recent B2B ‘Complete Package’ campaign proved a real success in attracting new customers and reminding existing customers to take advantage of this in-house service.” For more information call 01664 410 140, email the marketing team on marketing@truframe. co.uk or follow Twitter @TruFrame