Clearview National February 2016 - Issue 171 | Page 89
conservatories
Turning the spotlight on customers
»»Conservatory Outlet has
launched a new scheme aimed at
strengthening the relationship between its
employees and retail partners.
“Enabling staff to feel responsible for what
they manufacture is both a way to encourage
them to develop, and to make sure we
provide the best possible products,” said joint
managing director, Michael Giscombe.” This
is why the management team has decided
to install 100 ‘customer-focus’ boards in
the offices, warehouses and manufacturing
facility, each featuring information about the
company’s retail partners, including their logo,
photos of past installations and key people, as
well as value statements.
“We want our staff to know and appreciate
our reta il partners by more than just an account
number or job reference,” said Michael.
“To encourage this sense of ownership and
belonging, it’s paramount that the operational
staff sees the end-result of their efforts - a
high-end installation on a family home, luxury
property or grand design, rather than just a
wrapped frame with corner protectors on,
ready for dispatch.”
To mark two separate record months, last
year, the company produced a series of T-shirts
depicting the number of projects involving
Conservatory Outlet products, as well as the
name of every member of staff.
[email protected]
www.clearview-uk.com
PREFIX BAGS
ANOTHER AWARD
»»In an unprecedented
year of business awards for
extended living space, Prefix
Systems has now added
the National Fenestration
Awards for Conservatory Roof
Fabricator 2015 to its expanded
trophy portfolio.
The National Fenestration
Awards covers 17 different
categories across all areas of
the UK fenestration industry.
Founded in 2013, in response
from social media demand, the
NFAs aim to recognise the very
best people and companies
by means of an open voting
system, requiring users to
simply register and vote.
With 42% of the vote, it
was clear that many people
voted for Prefix Systems in
recognition of the company
as a diligent and professional
business. This makes it five
awards in the year in total
including a hat-trick in
the Red Rose Awards for
Lancashire businesses and
commerce and The Newcomer
Award in the first ever Hive
Blackburn and Darwen
Business Awards.
Chris Baron and Chris
Cooke, co-directors of
Prefix Systems commented:
“We’re driven in the pursuit
of customer care and in
the way in which we have
developed our own engineered
solutions such as our revered
GardenRoom roof.“
For further information,
contact 01254 871800,
view www.prefixsystems.
co.uk, or e-mail enquiries@
prefixsystems.co.uk
Don’t get caught
in the rain...
• Easy to fit, lightweight,
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• Use as a door canopy,
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• Black or grey polycarbonate
arms with clear, bronze
or blue glazing
• Widths up to 30m
are available
• FREE DELIVERY to
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£each (excl. VAT)
PROJECTION (mm)
WIDTH (mm)
650
1000
1270
1500
1000
130
153
186
255
1200
135
155
189
259
1500
140
155
195
263
2000
160
210
238
268
3000
204
255
294
320
3500
225
294
332
370
4000
255
320
345
409
01925 826314
[email protected]
www.birchwoodtrading.co.uk
C L E A RV I E W-U K . C O M » FE B 2016 » 89