Clearview National February 2016 - Issue 171 | Page 89

conservatories Turning the spotlight on customers »»Conservatory Outlet has launched a new scheme aimed at strengthening the relationship between its employees and retail partners. “Enabling staff to feel responsible for what they manufacture is both a way to encourage them to develop, and to make sure we provide the best possible products,” said joint managing director, Michael Giscombe.” This is why the management team has decided to install 100 ‘customer-focus’ boards in the offices, warehouses and manufacturing facility, each featuring information about the company’s retail partners, including their logo, photos of past installations and key people, as well as value statements. “We want our staff to know and appreciate our reta il partners by more than just an account number or job reference,” said Michael. “To encourage this sense of ownership and belonging, it’s paramount that the operational staff sees the end-result of their efforts - a high-end installation on a family home, luxury property or grand design, rather than just a wrapped frame with corner protectors on, ready for dispatch.” To mark two separate record months, last year, the company produced a series of T-shirts depicting the number of projects involving Conservatory Outlet products, as well as the name of every member of staff. [email protected] www.clearview-uk.com PREFIX BAGS ANOTHER AWARD »»In an unprecedented year of business awards for extended living space, Prefix Systems has now added the National Fenestration Awards for Conservatory Roof Fabricator 2015 to its expanded trophy portfolio. The National Fenestration Awards covers 17 different categories across all areas of the UK fenestration industry. Founded in 2013, in response from social media demand, the NFAs aim to recognise the very best people and companies by means of an open voting system, requiring users to simply register and vote. With 42% of the vote, it was clear that many people voted for Prefix Systems in recognition of the company as a diligent and professional business. This makes it five awards in the year in total including a hat-trick in the Red Rose Awards for Lancashire businesses and commerce and The Newcomer Award in the first ever Hive Blackburn and Darwen Business Awards. Chris Baron and Chris Cooke, co-directors of Prefix Systems commented: “We’re driven in the pursuit of customer care and in the way in which we have developed our own engineered solutions such as our revered GardenRoom roof.“ For further information, contact 01254 871800, view www.prefixsystems. co.uk, or e-mail enquiries@ prefixsystems.co.uk Don’t get caught in the rain... • Easy to fit, lightweight, strong and durable • Suitable for domestic and commercial use • Use as a door canopy, passageway cover, bike shelter or smoking shelter • Black or grey polycarbonate arms with clear, bronze or blue glazing • Widths up to 30m are available • FREE DELIVERY to UK mainland £each (excl. VAT) PROJECTION (mm) WIDTH (mm) 650 1000 1270 1500 1000 130 153 186 255 1200 135 155 189 259 1500 140 155 195 263 2000 160 210 238 268 3000 204 255 294 320 3500 225 294 332 370 4000 255 320 345 409 01925 826314 [email protected] www.birchwoodtrading.co.uk C L E A RV I E W-U K . C O M » FE B 2016 » 89