Clearview National April 2015 - Issue 161 | Page 40

DOORS&WINDOWS Through the Key Hole at Origin HQ »»The demand for bifolding doors in British homes continues to grow, resulting in an increase in suppliers and consumer choice, quality and competitive offerings available. Origin, a manufacturer of bespoke aluminium bi-fold doors, windows and made-to-measure blinds, holds a 100% delivery success rate on its unique zero lead time service. Clearview went behind the doors of its UK headquarters to find out how the company manages its supply chain to keep ahead of the game. Origin HQ in Buckinghamshire Origin runs a first class supply chain, with high quality linkage from aluminium source and creation of the bi-fold doors and windows, to the method of reaching the consumer. Over the last 13 years, Origin has become the leading UK manufacturer of aluminium bi-fold doors. Neil Ginger, CEO of Origin, and his team designed the Origin Bi-fold Door from scratch, ensuring even the smallest details are carefully considered to guarantee a precision engineered system. In 2014, the company extended its operations to offer the Origin Window, a premium quality aluminium flush casement window. As a British manufacturer, Origin maintains direct control over quality. Unlike other manufacturers, it doesn’t allow any external fabrication of its door or window system. The products go out completely finished and ready to install. Origin is therefore able to guarantee faultless performance for at least 20 years. Quality from the Start Origin source its aluminium directly from a handful of key suppliers. While there are many different grades of aluminium, Origin’s system is superior in the way the profile is made, using only prime billets. This high grade finish can be spotted on the surface of all its products perfectly smooth and consistent. Flow Line Process The 18,000 sq ft x 40,000 sq ft factory runs a flow line manufacturing process. Each worker has a defined role, carrying out tasks repeatedly as the product moves between stations, like a conveyor belt. Each task has an allotted time, so Origin knows how long a task takes at each station, and 40 » A PR 2015 » CL EARVI E W- UK . C O M how long a set of doors takes to manufacture. A bespoke traffic light system with live production flow screens visible throughout the site keeps every member of staff aware of production levels and delivery dates. The business can manufacture a bespoke set of bi-fold doors within 22 minutes; unaffected by fluctuations in order numbers. Origin now manufactures 1.5 times more doors than it did prior to the flow-line production system being introduced. Your Lead Time, Not Ours Origin has re-written the rules of manufacturing to offer a bespoke product with zero lead time. It is the only manufacturer in the world to offer this service on a personalised product. Origin’s ‘Your Lead Time, Not Ours’ (YLTNO) promise delivers high quality bespoke doors quicker and more efficiently than anyone else in the market. In an industry where standard lead times are 6-8 weeks, Origin can deliver its bi-fold door in just 24 hours. Origin hopes to match this promise on its window system and has already reduced the lead time on the Origin Window to just one week; a record within the glass and glazing industry. Neil Ginger CEO Trade Partners A supply chain is only as strong as its links. Origin’s relationship with its trade partners is key. It has established over 330 trade partnerships, with 100 of these displaying Origin products. Origin runs ‘Fitter Fitter’ product training days for trade agents to maintain high service levels, share product knowledge and best practice. As a result, Origin has seen a 23% reduction in technical installation queries. Origin’s expertise and innovation has seen its products become not only a number one choice for UK homeowners, but also for numerous commercial and non-commercial projects in Europe, United Arab Emirates and North America. www.origin-global.com