The education levels of line managers are significantly correlated with how helpful they have found the lessons to be : the less educated line managers tend to find CCR CSR ’ s WeSupport platform lessons more useful . Also , the workers who were introduced to CCR CSR ’ s WeSupport platform through factory based training or promotion , and those from a project factory that incorporated the WeSupport contents into their factory ’ s public account found the lessons significantly more helpful ( Chart 29 ).
In terms of content users would like to see more of on CCR CSR ’ s WeSupport platform in the future , 62 % expressed interest in reading contents related to line managers . The top topics they would like to see more of in the future are : 1 ) communications and relationship ( 23 %) 2 ) management skills ( 19 %) and 3 ) psychological wellbeing and positive attitude ( 6 %).
Chart 29 : Average scores for line managers / supervisors
Score 95
90 85
88.8 84.7
80 75 70 65
74.4 73.3 72.5
69.7
78.5
60 |
All |
Project |
|
line |
factory |
managers |
4 ) Different impact of targeted lessons
The study observed that the impact of different targeted lessons varied : working parents gave the highest scores to lessons while young workers gave the lowest scores ( Chart 30 ). This likely reflects the fact that many parents do feel in need of support while for young workers that need might not be so self-evident . Furthermore , this result is likely a reflection of the fact that most investment has been going into the lessons for parent workers both in terms of quality and quantity . In contrast , young worker related contents are still under development and currently only around 10 lessons are available .
28
Non project factory
Non infactory promotion
Infactory promotion
College
No College
Group
Chart 30 : Average scores of targeted audience
80
78
76
74
72
70
68
66
70.9
Young workers
74.4
Line managers
77.6
Parent workers