CCR CSR FCFS Impact Study | Page 8

III . SATISFACTION LEVEL

3.1 Satisfaction with the Program
Satisfaction rate of FCFS among the beneficiaries was as high as 99 %.
The satisfaction rate of FCFS was exceptionally high . 99 % of program participants reported being satisfied with the program , and of those , 57 % said they were “ very satisfied ” ( Chart 3 ). The level of satisfaction with FCFS was not significantly linked to the age , gender , length of service or migration status of the participants ; nor was it linked to the age of participating children . However , it was significantly correlated with whether or not workers had left -­‐ behind children . Chart 4 shows that the participants with left -­‐ behind children were the most satisfied group in the program , indicating the importance of such a program for migrant parents and the strong urge for parents to be reunited with their children during vacations .
Chart 3 : In general , how satisfied are you with the program ? Undec ided 1 %
Chart 4 : Satisfaction with FCFS vs . left -­‐ behind children
80 % 69 %
Sajsfi ed 42 %
Very sajsfi ed 57 %
60 %
40 %
20 %
0 %
50 % 50 %
27 %
4 %
0 %
Very sajsfied Sajsfied Undecided
Leo children behind Didn ' t leave children behind
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