I . |
INTRODUCTION |
3 |
1.1 . BACKGROUND |
3 |
|
1.2 SURVEY CONTEXT AND OBJECTIVES |
4 |
|
1.3 METHODOLOGY |
4 |
III . |
SATISFACTION LEVEL |
7 |
3.1 SATISFACTION WITH THE PROGRAM |
7 |
|
3.2 FUTURE PARTICIPATION AND EXPECTATIONS |
8 |
IV . |
IMPACT OF FCFS |
10 |
4.1 IMPACT ON CHILDREN |
11 |
|
4.2 IMPACT ON WORKER -‐ MANAGEMENT RELATIONSHIP |
12 |
|
4.3 IMPACT ON WORKER SATISFACTION |
14 |
|
4.4 . IMPACT ON RETENTION |
15 |
V . |
SUCCESS , CHALLENGES AND SUSTAINABILITY |
16 |
5.1 SUCCESS FACTORS |
16 |
|
5.2 CHALLENGES |
17 |
|
5.3 SUSTAINABILITY |
19 |