CAPITAL: The Voice of Business Issue 1, 2015 | Page 87

PEOPLE What is it like to work in marketing communications at Nando’s? What does your job entail? Working in Nando’s marketing is fast paced, exciting and no one day is the same. We constantly challenge ourselves to be relevant in a dynamic South African environment while meeting the business objectives of selling the best-tasting chicken in the world. My job entails leading and managing the integration of the marketing communications team. Advertising, digital, internal events and communication fall under my portfolio and I need to ensure that there are the correct synergies. I am fortunate in that I work with a team of specialists in the communication field who can focus on operational excellence, which provides me with the space to lead the marketing communication agenda and strategy of Nando’s. How involved are you in the development of the renowned Nando’s ads? My role is to support the advertising manager in the development of the ads. I also form a part of the approval process and ensure that the communication is integrated across all our advertising platforms. We employ a number of agencies who are responsible for executing our various communications and marketing requirements based on our brief to them. All of these agencies, as well as the internal members of Nando’s communications and marketing team, are encouraged to keep an eye open for opportunities that might lend themselves to our particular brand of humour. Is the company’s culture as “fun” as the marketing material you put out? It is super fun and not often is one given the opportunity to work on a brand that has a humorous tone, so the team has to be reflective of that. We also have a wonderfully creative and inspiring office space! What do you think makes Nando’s different? Can you comment on the management style of the company, its staff, or anything else that differentiates it from other similar companies? Is there a certain type of employee Nando’s looks for? Nando’s founders are still very involved in the business and this brings the fire and soul that was there when the first Nando’s was started over 27 years ago Capital | Issue 1 | 87