CAPITAL: The Voice of Business Issue 1, 2015 | Page 61

PCB AWARDS MMC - rooted in the community M idlands Medical Centre (Pty) Ltd, the Nedbank PCB Business of the Year in the services sector, is one of the few independently black-owned hospitals in South Africa. It is also different to many other hospitals in that almost all of its shareholders are medical doctors. “This means that they have a vested interest in the hospital,” says Kavith Harrilall, Marketing Officer of Midlands Medical Centre (MMC). “It is a doctor-driven, patient-focused hospital,” says the new hospital manager, Dr Douglas Ross, who took up his position at MMC towards the end of last year. The Nedbank PCB award adjudicators agreed, and said that “management was found to care passionately about staff and patients, and it is obvious that the company lives up to its motto: ‘We always care’” . MMC was recognised by the PCB with this award for its passion and vision, exceptional financial performance, the application of sound management principles, and its subscription to the highest ethics. The adjudicators were particularly impressed with MMC’s values around people. MMC was started by a small group of doctors in 1988 to provide access to hospital care for non-white residents in the downtown part of Pietermaritzburg. Two of the original group of founding doctors are still on the board of directors today. “It is very much a community hospital,” points out Ross. “It doesn’t have a corporate head office elsewhere and wants to be the hospital for this area.” This ambition is apparent in the impressive expansion that the hospital, which faces onto Masukwana, Williams and MMC is presently embarking on a R150-million expansion. An artist’s impression of what Midlands Medical Centre’s footprint will look like once the expansion is complete, with a close-up view of the upgraded admissions area and the upgraded ambulance arrivals area, which is under a porte-cochère between two wings of the hospital. GRAPHICS: Supplied. Capital | Issue 1 | 61