CAPITAL: The Voice of Business Issue 1, 2015 | Page 34

LUNCH it in himself to serve under an IFP-led provincial government. However, the change of environment turned out to be a pivotal time in his life, he says. “I got to understand how people manage their lives, and to understand humanity in a different way.” “As a personal financial advisor, people share secrets with you — things sometimes husbands and wives don’t even share with each other. It was very eye-opening and helped me reshape my life,” he explains. It was during this period that he began in radio, as a volunteer at Radio Maritzburg, where he was trained by Joe Gill from the BBC and Zambian Kennedy Phiri before starting work as a night deejay at P4. Zuma eventually became acting programme manager for the station before joining local government in 2005, as the manager in the office of the mayor. A year later, after elections, he was made marketing and communications manager in the municipality, where he remained until February last year. “The experience I gained [in the municipality] was so valuable,” he says. “I wouldn’t exchange it for anything.” “I became a stronger person, more decisive, more patient.” “To be a spokesperson for such a big organisation is a daunting task. People speak less about the good and more about what’s not good.” “And the public are demanding — rightfully so — as ratepayers.” He says that the secret to handling it is to stay in control of your emotions. “I remember how I was in traffic once and this guy cut me off. So I shouted at him in anger. He motioned to me to pull over, and so I did. Next thing he climbs out with a gun!” Zuma pulled away, grateful to escape with his life, and says that that experience taught him a valuable lesson. ”There is no use getting angry — just let it go.” 34 | Issue 1 | Capital Brian Zuma’s true love is music and he His advice to public servants and others dealing with difficult circumstances is to “think with your mind, not with your emotions. Derive pleasure in providing the best service you can to the public. Nothing is as fulfilling as knowing that you have served a member of the public well.” “I love serving people,” he points out. He says he owes a lot to ex-mayor Hloni Zondi and former municipal manager Thabani Zulu. “They ensured that I had my feet well grounded in local government and they helped me see things as I do now