Business First Digital, March 2017 Business First Digital Magazine, March 2017 | Page 48

TECH2020

Funding from the crowd

This is a collaborative report by Professor Mark Durkin , Ulster University Business School , Dr Des Laffey , Kent Business School , University of Kent , Dr Darryl Cummins , Ulster University Business School and Dr Tony Gandy , London Institute of Banking and Finance
hen it comes to financing a business , big is best , well that is how it used to

Wbe . Like smaller companies , big firms can retain profits ( a slow route to growth ) and look for bank funding ( usually secured on their assets ), but they can also access a global pool of funds through financial markets by issuing low cost bonds or selling listed shares .

This world of market­based funding is now opening up to small and medium sized businesses , offering new , flexible and openminded sources of investment .
This is an exciting opportunity for smaller businesses . American internet Billionaire Steve Case likened it to providing “ Silicon Valleys everywhere ”.
There are a lot of new funding options . They range from the charitable to the harshly commercial .
What is common to them all is the use of the Internet to host a marketplace , where information can be exchanged between businesses wanting funding , and people willing to provide it . If the latter are satisfied with the information they get , the funds will flow .
There are a range of such services , ranging from investment­based / equity­like crowdfunding to loan­based crowdfunding ( peer­to­peer lending ). Many have taken tools developed in the crowdsourcing and creative industry funding sector , such as those developed by Kickstarter , and used them to build a case for business investment .
These online funding markets represent a potential opportunity for companies to find funding whether they have underpinning assets ( markets exist for asset­backed finance and even invoice finance ) or , are new startups which are intellectually innovative but asset poor .
A research programme undertaken by Ulster University Business School , the University of Kent , and the London Institute of Banking and Finance ( LIBF ), supported by the Institute for Small Business and Entrepreneurship ( ISBE ), has been exploring the complex world of small business finance in the context of the new options available .
The research project was very wide , studying the attitudes of small businesses ( primarily early stage firms ) and traditional bank lenders to the new funding opportunities .
What we found was a wide range of understanding , from those who barely knew about this new world of funding , to those who were slick repeat­subscribers to these funding sites . Some bank business lenders are likewise keen to offer their clients a route
46 www . businessfirstonline . co . uk to these new tools when their own bank products do not fit with the funding requirement , others are either less knowledgeable or even resistant to marketbased funding .
Here we just outline what makes for a good campaign on an investment­based crowdfunding site .
What makes for a good funding bid on a crowd platform ?
There ’ s a widely held belief among small business that banks “ aren ’ t lending ”, that the process is complex and bureaucratic and doesn ’ t “ fit ” especially with an early stage business .
One start­up firm told us : “ The start­up world …[ is ] so quick and constantly changing and you don ’ t really know what happens , so I think the traditional approach to bank loans doesn ’ t fit that world …( so ) I think there are better ways to get some finance into a company or a project than going to a bank ”.
This creates a big dead­end for those businesses less familiar with alternative investment routes . Those firms which we researched which have used crowdfunding were incredibly positive .
Not only can funding be fast , but there ’ s a validation of the business in the process . Investors have researched the opportunity , looked at the product and said “ yes OK , I think that will work ”.
However , you still have to make your case to investors using the tools available on the crowdfunding platforms , but also extending out into more traditional areas , all to encourage investors that the project / product / concept will work .
The most powerful direct appeal to funders was the video , a tool provided by many reward and equity crowd funding sites and is the focal point for making the case for funding .
Video was often cited as being pivotal to the success of the pitch and attracting funding . It needs to be slick , informative and professional .
One start­up we spoke to noted that an investor who provided them with 80 per cent of their early stage funding (£ 45,000 ) watched the video , but the firm was not even sure the investor really read the formal business plan they sent to him .
Not surprisingly leveraging social media
reach and impact can be useful in gaining funding . However , another key to success is building momentum outside of the crowdfunding site ’ s toolkit . One of the clearest statements on this came from a successful crowdfunding user : “ I needed PR quickly – it was a wakeup call .
“ Reviews [ by ] journalists drove traffic to my campaign . You literally need dozens of press releases – by far the biggest reach is traditional broadsheets , not your online bloggers . There is very poor organic find of your campaign . You need to generate the traffic .”
For start­ups , the new world of crowd / market based finance offers a real opportunity to get resources so desperately needed for new and hard to prove ideas .
That ’ s not to say all is well in this industry . Regulators are showing great concern about whether the information provided to investors is transparent and even the trade bodies of the crowdfunding and peer­to­peer are concerned when such investments appear to be benchmarked against the low returns of a bank savings account .
The risk for investors through these markets is in no way comparable to a bank deposit account ! In addition , many of the markets are now dominated by more traditional investment opportunities , such as property , potentially creating a major concentration risk .
However , our research shows these markets for investment do truly provide a vehicle for innovation to blossom and savvy start­ups know how to use them . Even traditional lenders , again the savvy ones , don ’ t see them as a threat , but a new opportunity to develop the companies of the future , which will be good for the economy , and even for the banks as new customers develop from these markets .