Breakthrough Spring 2017 | Page 60

Deliver scalable connectivity tailored to your science and innovation tenant needs
INNOVATION

How to be a ' smart ' landlord

Deliver scalable connectivity tailored to your science and innovation tenant needs

Meeting tenant demand for effective and reliable connectivity is core to the success of multi-tenanted buildings , science and business parks . Aiming to attract multiple dynamic , fast-growing small businesses , unlikely to have the funds to buy in dedicated internet solutions , site landlords can add value to their location by offering affordable , reliable and scalable business internet connections .

CUSTOMER SERVICE From the perspective of the internet service provider ( ISP ), the site landlord is the primary customer . Specialist service providers , such as Bridge Fibre , will also proactively work with tenants on behalf of the landlord .
As a customer , landlords should seek a connectivity partner prepared to work directly with them at the build phase and
Andrew glover ChieF eXeCUtiVe oFFiCer AnD Co-FoUnDer , briDge Fibre
Andrew established Bridge Fibre with Daniel Kleeman . He now provides strategic direction and mentoring
beyond , meeting with them regularly . A good working relationship founded on a genuine understanding of the needs of each specific business park and its tenants will support better planning and seamless delivery of a bespoke , functional internet infrastructure that will support reliable services .
A full-service package will include business broadband and extend to public wifi across open spaces , hosted web services and phone systems , and dedicated , long-term IT support . The ' smart ' landlord will seek a specialist supplier that is not only capable of offering all these services in a single package but will reduce the potential difficulties posed by complex systems installation through clear communications , free from confusing technical jargon .
ECONOMY OF SCALE Typically , a fibre optic broadband installation has a large capital upfront installation cost for the first cable laid , as well as ongoing rental for fibre connections . By spreading that cost between many tenant businesses , both
60 | UKspA breAKthroUgh | spring 2017