Level 2
Level 2 qualifications are designed to help new
or aspiring team leaders to develop the skills and
knowledge they will need to function effectively in
an organisation. The Level 2 qualifications are also
ideal for practicing team leaders, helping them
become more effective and confident in their role.
Units cover different aspects of working in a
team, including how to make a team work well
and developing skills such as communication,
performance management and planning, and
technical ability such as data and information
gathering, understanding the responsibilities and
some of the legal aspects of being a team leader.
ILM Level 2 qualifications
Our titles are suitable for many ILM Level 2
qualifications including The Award and Certificate
in Leadership and Team Skills and Certificate in
Team Leading.
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Level 2
Developing Yourself As A Team Leader Workbook 9781445397405 £14.99
Improving The Performance Of The Work Team Workbook 9781445397412 £14.99
Planning & Monitoring Work Workbook 9781445397429 £14.99
Developing The Work Team Workbook 9781445397436 £14.99
Induction & Coaching In The Workplace Workbook 9781445397443 £14.99
£14.99
Working Within Organisational And Legal Guidelines Workbook 9781445367255 Meeting Customer Needs Workbook 9781445367262 £14.99
Providing Quality To Customers Workbook 9781445397450 £14.99
Using Information To Solve Problems Workbook 9781445397467 £14.99
Understanding Change In The Workplace Workbook 9781445397474 £14.99
Maintaining A Healthy & Safe Work Environment Workbook 9781445397481 £14.99
Diversity In The Workplace Workbook 9781445397498 £14.99
Using Resources Effectively And Efficiently In The Workplace Workbook 9781445397504 £14.99
Communicating With People Outside The Work Team Workbook 9781445397511 £14.99
Briefing The Work Team Workbook 9781445397528 £14.99
£14.99
Workplace Communication Workbook 9781445397535 Workplace Records And Information Systems Workbook 9781445397542 £14.99
Business Improvement Techniques Workbook 9781445397559 £14.99
Leading Your Work Team Workbook 9781445397566 £14.99
Managing Yourself Workbook 9781445397573 £14.99
Enterprise Awareness Workbook 9781445397580 £14.99
Working With Customers Legally Workbook 9781445397597 £14.99
Setting Team Objectives In The Workplace Workbook 9781445367293 £14.99
Using Information For Action In The Workplace Workbook 9781445397603 £14.99
Methods Of Communicating In The Workplace Workbook 9781445397610 £14.99
Satisfying Customer Requirements Workbook 9781445397627 £14.99
Understanding Effective Team Working Workbook 9781445397634 £14.99
Contributing To Innovation And Creativity In The Workplace Workbook 9781445397764 £14.99
Sample our materials:
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