on your website is an excellent way to be transparent, protect yourself and your company, increase positive customer relationships and keep
your website fun and welcoming for everyone. We
really hope that you consider these two contracts
for your website.
About the Author
Lastly, you should have Terms of Service because
they help establish and maintain good customer
relationships. If you own an eCommerce store,
having the returns and cancellation policy makes
your company look more legitimate and puts your
customers at ease.
Payment terms also help prevent future disputes
regarding when the client is supposed to pay. If
you have a membership service on your website,
you can specify how one can become a member
and how they can cancel their membership, thereby increasing transparency and positive relationships with your clients.
As you can see, having Terms and Conditions is
extremely beneficial to establish what rules your
users must follow and to increase positive customer relationships.
The Privacy Policy is an excellent way to establish trust with your readers - it shows that you
are transparent. Users feel much safer when they
know what you do with their personal information.
Donata Kalnenaite is a business attorney and
owner of Agency Attorneys. Agency Attorneys
is a Chicago-based law firm that helps protect
business owners by offering services such as
forming a business, contracts with clients, employment contracts and website contracts such
as Privacy Policies and Terms and Conditions.
She believes in taking a collaborative approach with her clients and ensures that they
understand every single contract they sign.
Having Terms and Conditions and a Privacy Policy
agencyattorneys.com
What are some of the benefits to having a Privacy Policy (apart from the fact that it is required by
law)? The Privacy Policy explains what information
you collect from your users, what you do with the
information and who you share it with.
13
12