Austin Travis County Integral Care Strategic Plan FY 2017-19 | Page 5

Community Leadership
Responding to community needs and expectations. We must address clear community needs, ranging from
issues with homelessness and high levels of incarceration among individuals with mental illness, to reducing
health disparities and expanding access to services for individuals with substance use disorders. At the same
time, we must ensure that Integral Care is recognized as the local leader in IDD services, behavioral health
treatment, and integrated care for individuals with complex psychosocial needs. As such, we must focus on
maintaining public trust and increasing community understanding of Integral Care as a strong and collaborative
resource.
Strategic Plan 2017–2019
In 2013, we developed a new strategic plan to guide policymaking, budgeting, and other initiatives for FY2014 to
FY2018. The plan reflected our overarching objective to advance our vision of healthy living for everyone.
The strategic plan was updated in FY2015 in response to the continued expansion of managed care and changes
brought about by the ACA. Internal changes driving the process included the expansion of services prompted by
the 1115 Medicaid Transformation Waiver and the need to act on opportunities such as the state’s Healthy
Communities Collaborative grants.
These prior plans serve as the foundation for the new plan for FY2017–FY2019. We remain committed to our
core business and strategies — this new plan is an adjustment and realignment that strengthens our focus on key
areas. The plan is designed to be a fle