9:30 - 11:00 AM
90
MINUTE
SESSION
Ditch the Frustration and Become a Mindful Manager
Terri Norvell, The Inner Prize
Welcome the world of ‘how your mind works’. If you are too
often frustrated, stressed and overwhelmed in your manager
role, this last frontier of science will help you know why.
Through understanding how your mind works you’ll open up a whole new
frontier of positive results - now and throughout your life.
LEADERSHIP MANAGEMENT
10:15 - 11:00 AM
45
MINUTE
10:15 - 11:45 AM
Mark Sadosky, Live Response Solutions
Top sales professionals in any industry have a process to
become and stay successful. Top leasing professionals clearly
understand the goals of their job, have a consistent process
that they follow, measure their results, provide unparalleled
customer service and are committed to being a life-long learner.
LEASING MARKETING MANAGEMENT
Effective Communications with Vendors
Moderator: Lorinda Bodman, ForRent.com // Krystal Weger, BLDG Management ,
Tonya Storovich, AMLI Residential / Ed Schell, HD Supply
Working with your vendor partners is very crucial. Your vendors make
you look good to both your owners and your residents. Is your
relationship with your vendors a partnership?
MAINTENANCE LEADERSHIP MANAGEMENT
SESSION
Avoiding the Quit & Stay Phenomenon
Shari Harley, Candid Culture
Quit and stay is the phenomenon of employees
becoming disengaged and less productive while waiting
for the economy to improve and for other roles to
become available. Do you know which of your employees are engaged
and committed to your organization? Identify the key drivers of
employee engagement, retention and performance and develop a
loyal and committed workforce.
LEADERSHIP MANAGEMENT
11:15 - 11:45 AM
SESSIONS
Becoming and Staying a Top Leasing Professional
90
MINUTE
30
MINUTE
SESSIONS
How to Determine Your Most Effective Lease
Generators
John Schick, Better Links Media
Today’s technology has increased the choices we use to
generate leads and leases. Learning to quickly analyze
where leads come from, can inform managers where to
concentrate their efforts. Explore techniques you can easily engage on
your website’s Google Analytics and learn precisely which of your lease
generators are most efficient.
TECHNOLOGY LEASING MARKETING MANAGEMENT
Leasing Best Practices Panel
Moderator: Holly Jackson, Silva Markham // Tamara Green, Zocalo Community
Development / Lillian Mumford, Mission Rock Residential / Melissa Kaja, Echelon
Property Group / Joslyn Brown, McWhinney / Rachael Davis, Madrona Ridge
The market is beginning to change just a tad bit which means it is time
to dust off the Leasing Handbook and put some of those best practices
and techniques to work once again.
LEGAL LEASING MANAGEMENT
Leadership Panel
Reputation Management Panel
Moderator: John Schick, Better Links Media // Judy Blaes, Echelon Property Group ;
Vivian Markham, Silva Markham Partners //Melissa Robbins, Greystar Real Estate Moderator: Vic Sulzer, Tschetter Hamrick Sulzer // Tom Klaess, Pinnacle Property
Management / Meredith Wright, Mission Rock Residential / Mike Holt , BH Management
The internet has probably had the largest impact on how consumers
make purchases, including how they make their housing decisions. We
all know how damaging those disgruntled resident reviews can be to
your community, but how you handle the complaints is just as important.
Learn from these industry leaders strategies to manage your online and
reputation management. Communicating with your residents can be easier than ever. Technology
has allowed this to be almost seemless. Are you utilizing all of the tools
you can to do this?
LEADERSHIP MANAGEMENT
MAINTENANCE LEASING MARKETING MANAGEMENT
www.aamdhq.org
APRIL 2017 • TRENDS | 29