Annual Review 2014/15 Issue 1 | Page 5

This year we launched a brand new facility on our website – MyAccount. Our new online service makes it easy for you to:  ead our blog from John R Barr, Director of Customer Experience. He covers the areas that our residents really want to know about: „„ Customer services „„ Repairs „„ Money advice. „„ „„ „„ Report a repair and track its status View your rent account and pay rent Update your details, including how you’d like to be contacted „„ Contact us and make requests, 24 hours a day, 7 days a week. We’ve designed MyAccount to look great on mobile devices and it’s compatible with touch screens. Click here to sign up and start using it straight away AmicusHorizon Annual Review 2014/15 5