Annual Review 2014/15 Issue 1 | Page 19

Exiting temporary accommodation and direct support Priorities for 2015/16 We’ll: This year we took the difficult decision to stop providing direct support services ourselves, and to wind down providing temporary accommodation through the private rental market. While CASA, our supported housing arm, and Avenue, our temporary lettings agency, both provided excellent services, the market had become incredibly tough and available funding had reduced. We continue to provide supported housing but have transferred the support service to our partners from 2015/16. „„ C  omplete the final year of the WoW programme and identify £4.44m recurring savings „„ Begin to deliver a continuous improvement programme to keep generating efficiency savings „„ Deliver more technology to enable residents to access more services online „„ Assess business streams to continue to improve our financial capacity to build more homes. Achievements in 2014/15 We saved £1.75m in recurring operational costs and £0.7m new procurement savings against a total target of £2.3m. How we spend every pound Staff & related costs 18p Achievements included: „„ T  endered new long term contract for kitchens and bathrooms – reduced costs by £450k per annum „„ Tendered for a new lone working solution – saved £16k per annum „„ Tendered to put a formal contract in place to secure void properties. We save £160k per annum „„ Significantly increased the overall social impact value of our community development programme to £24m double that of 2013/14. Office & management 4p Depreciation 9p Services 7p Future new homes 17p Maintenance 22p Net interest costs 17p Landlord payments/other costs 6p AmicusHorizon Annual Review 2014/15 19