Annual Report 2016 | Page 4

Annual Report 2016 | 5

CONTENTS
LEADERSHIP message

7

FACILITY accreditation 26

ACCOMPLISHMENTS: strategy 2017

8

STANDARDS and policy 28

10

LOOKING FORWARD to 2017 30

LICENSURE 12

FINANCIAL STATEMENTS 32

INVESTIGATIONS and resolutions

17

APPRECIATION to volunteers 36

EXECUTIVE AND DISCIPLINE facts and figures

20

COUNCIL 37

QUALITY assurance

22

COMMITTEES 38

QUALITY improvement

23

STAFF 39

PERFORMANCE report