Annual Report 2016 | Page 20

Annual Report 2016
“ Our newly formed Rail division gained real momentum during the year .” are likely to attract higher profit margins than traditional leakage contracts .
Annual Report 2016

STRATEGIC REPORT

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national

Water Hygiene service offering

“ Our newly formed Rail division gained real momentum during the year .” are likely to attract higher profit margins than traditional leakage contracts .

OnSite OnSite Utility Services , which offers specialist wastewater services , including flow monitoring , sewer rehabilitation and CCTV surveys , experienced a slow start to the year as water companies finalised their spend profile for the first year of the new AMP cycle . With the second half of the year seeing an increase in activity , OnSite continues to focus upon growing its service capabilities outside of the traditional water sector , thereby reducing the impact of the AMP cycle , with a new Wastewater sales team now in place to deliver this plan .
Our newly formed Rail division gained momentum throughout the year . This continues to perform very well and has recently secured a major framework with a Network Rail delivery partner .
The Sewer Lining division has continued to perform well , achieving good levels of client satisfaction and further developing strong relationships to become the preferred partner of choice to many clients .
Pipeline Services has been restructured , involving the formation of a new management team and the closure of the Warrington depot to reduce the cost base . Further tightening of commercial control measures has seen the business grow its revenue and deliver more profit than the previous year . The business was also successful in securing a long-term framework with South Staffs Water , which will create a stable platform to trade off . The business continues to grow its customer base outside of the Group , which is an area that we continue to target .
Both OnSite Specialist Maintenance ( OSM ) and Perco traded strongly , whilst embedding new management teams so as to allow for professional delivery of larger , more complex projects in future years .
The Pipeline Services , OSM and Perco businesses have now been integrated into OnSite in this new year .
Water Hygiene IWS Water Hygiene is a market leading provider of legionella control services and water hygiene risk assessment , maintenance and remedial works , together with a comprehensive water treatment service , to a wide range of customers including local authorities , housing associations and FM companies . The business offers a 24 hours a day , 365 days a year national mobile service supported by the increasing use of technology , which we continue to invest in .
Throughout the year the business has implemented a new ERP business management system , which , along with the mobile solution implemented in this new year , will significantly enhance operational efficiency going forward . It is encouraging to see that the business improved on last year ’ s profit whilst implementing this system .
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