AIM Magazine 2016 | Page 92

rapid growth and we are making sure the growth is sustainable .”
Boyce got started in the heating , ventilation and air conditioning , or HVAC , business at an early age . Both his father and grandfather were in the business . He came to Arkansas to play baseball for the Razorbacks and stayed after falling in love with Northwest Arkansas .
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You can have a career that helps people and offers opportunities to advance at Paschal Heat , Air and Geothermal .
The company provides heating , air conditioning and geothermal systems to Northwest Arkansas . Services include HVAC repair , new installations , planned maintenance and 24-hour , 7-days-a-week emergency calls .
Customer service is the company ’ s top priority , said Jay Cockerham , Installation Manager . “ I want to solve the customer ’ s problems so they feel good when our company is at the door .”
Hayden Williams , 24 , is one of the company ’ s technicians . He finds helping customers rewarding . “ It makes them happy and it ’ s enjoyable to me . It ’ s all problem solving ,” he said .
Randall Paschal started Paschal in 1968 , said Charley Boyce , President of Paschal .
“ It ’ s had a good reputation in Springdale for over 48 years and it ’ s a trend we want to continue ,” Boyce said .
Boyce purchased in the company in 2012 when it had 20 to 25 employees . That number has grown to about 65 employees .
“ We ’ ve added 40 in the last four years ,” Boyce said . “ We ’ ve had
“ When I got out of college , jobs were available in heating and air ,” Boyce said . “ I went to work . I showed up every day and built a career .”
Paschal offers a variety of career opportunities including HVAC installation and service , marketing , accounting , customer service , human resources and office administration positions .
The company helps its employees build their careers by continuing to invest in training .
“ Finding quality people is a big concern ,” Boyce said . “ We look for intangibles first : integrity , morals and work ethic . Our model is to hire for character , train for skill . We can always teach the HVAC industry , but we can ’ t teach you to be a good person . That has to be owner supplied .”
There is always room for employees to grow at Paschal . Kaitlyn Vogt , Company Sales Coordinator , knows that from experience . She started as a customer service representative , and then became the sales coordinator in charge of scheduling calls for the company ’ s energy specialists .
“ This place is fantastic ,” Vogt said . “ There are opportunities like crazy .”
Landon Burkart , 26 , is another employee who recognized the opportunities at Paschal . He went to college for a year before