African Design Magazine August 2015 | Page 66

Feature: Retail design The multi-optional consumer today is picky, self-determined, excellently informed and well embedded in their digital and communication networks. To get their attention and loyalty, brands and retailers face a challenge. A clever storyline, an attractive combination of sales channels, more specialisation and services, curated retail space, a multi-sensory approach at the point-of-sale, and a distinctive, unique market presence are on top of their to-do’s. How do both small and big retailers face that challenge and what do the best practices look like? Answers could be found at the annual conference, Exploring Retail, held in Düsseldorf in June 2015. By Susanne Weller. MAPPING THE FUTURE OF RETAIL DESIGN 66 africandesignmagazine.com