ADDNODE GROUP Business area : Process Management

The Process Management business area is a leading supplier of document and case management software and services for public sector clients in Sweden and Norway . With extensive operational expertise and a broad portfolio of products and services , we simplify processes and digitalise communication between authorities and citizens . The business area had sales of SEK 440 m in 2015 .

OFFERING

Process Management ’ s solutions help public sector clients take advantage of the opportunities afforded by digitalisation and build up modern e-administration systems . We have a modern and broad product portfolio that has been developed over a long period of time based on the market ’ s demands and with a focus on citizens ’ needs . The offering includes products and services in the following areas : > Document and case management > E-archives > E-services > Communication solutions for secure information sharing > Geographical information systems ( GIS ).

Our solutions are based on proprietary applications and platforms combined with external software . Based on customers ’ needs we provide software both as SaaS solutions and as local installations .

MARKET

We have a leading position in the public sector in Sweden and a growing operation in Norway .

CUSTOMERS

Our customers include state agencies , 270 of Sweden ’ s 290 municipalities , and a large number of private companies in the engineering , finance and forest products industries .

Examples of customers include Alfa Laval , Apollo , the

Swedish Economic Crime Authority , the Swedish Export Credits Guarantee Board , FMV , Försäkringskassan , Halmstad Municipality , the Swedish Prison and Probation Service , Nordea Finans , the Swedish Post and Telecom Authority , SAAB , the Swedish Tax Agency , the City of Stockholm , the Swedish Transport Administration and the Swedish Prosecution Authority .

COMPETITIVE SCENARIO

Competitive advantages include a broad product offering combined with a solid record of experience with system solutions from working with public sector clients . Owing to our operational familiarity with and knowledge of the directives , laws and regulations that our customers are subject to , we can quickly and efficiently start up projects and implement our solutions . There is currently no main competitor to the business area ’ s aggregate offering .

Examples of competitor companies include CGI , Tieto , Esri S-Group , Evry and Formpipe .

PROCESS MANAGEMENT IN BRIEF

Subsidiaries : Abou , Arkiva , Decerno , Ida Infront , Kartena , Mittbygge , Prosilia , Kompanion ( partly owned ), Tekis and Cartesia . Operations : Sweden and Norway . Employees : Approximately 280 .

KEY FIGURES

NET SALES BY MARKET 2015

99 % Sweden 1 % Norway

NET SALES BY TYPE OF REVENUE 2015

52 % Services 39 % Support and maintenance 4 % Software 5 % Other

SEK M 2015 2014 2013

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