The Business Case to Hire Experience
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‘THIRD QUARTER’ CANDIDATES ARE:
• ich in soft skills. They are customer-service focused, empathetic and have strong
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interpersonal skills. They remember how to say please and thank you.
• ngaged and ready to work on day one. They bring best practices and a strong work
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ethic to the job.
• pen to training and personal development.
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• Less likely to job hop. Bring stability to your organization.
• omfortable and proficient with existing technology. Interested in work. It’s more than
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just collecting a pay cheque.
• ost likely represent a segment of your customer base.
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‘THIRD QUARTER’ EMPLOYEES HAVE:
• xperience: They have a lifetime of career ups and downs. They know how to find less
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costly, more streamlined strategies that ultimately lead to better outcomes.
• erspective: Their life and work experience allow ‘third quarter’ workers to make critical
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and innovative decisions.
• daptability: They have experienced more change in the workplace than any previous
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generation (global markets, technological advances and social media connectedness).
They know how to adapt and thrive in changing times.
• esponsibility: They are professional, have a strong work ethic and are willing to
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share ideas.
• ommitment: They understand the need for arriving on time, regular attendance and
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conforming to company guidelines.
• Tangible and intangible transferrable skills.
• eadership skills: They are positive role models and lead by example.
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