A Guide for Human Resource Professionals | Page 6

The Business Case to Hire Experience | 6 ‘THIRD QUARTER’ CANDIDATES ARE: •  ich in soft skills. They are customer-service focused, empathetic and have strong R interpersonal skills. They remember how to say please and thank you. •  ngaged and ready to work on day one. They bring best practices and a strong work E ethic to the job. •  pen to training and personal development. O • Less likely to job hop. Bring stability to your organization. •  omfortable and proficient with existing technology. Interested in work. It’s more than C just collecting a pay cheque. •  ost likely represent a segment of your customer base. M ‘THIRD QUARTER’ EMPLOYEES HAVE: •  xperience: They have a lifetime of career ups and downs. They know how to find less E costly, more streamlined strategies that ultimately lead to better outcomes. •  erspective: Their life and work experience allow ‘third quarter’ workers to make critical P and innovative decisions. •  daptability: They have experienced more change in the workplace than any previous A generation (global markets, technological advances and social media connectedness). They know how to adapt and thrive in changing times. •  esponsibility: They are professional, have a strong work ethic and are willing to R share ideas. •  ommitment: They understand the need for arriving on time, regular attendance and C conforming to company guidelines. • Tangible and intangible transferrable skills. •  eadership skills: They are positive role models and lead by example. L