A Guide for Human Resource Professionals | Page 14
The Business Case to Hire Experience
| 14
PUT THE ‘HUMAN’ BACK INTO HUMAN RESOURCES
Connect With Candidates In Meaningful Ways
N
news was bad, a phone call from a real
person helped soften the blow. That
human connection conveyed a sense
of caring.
After the interview, successful and
unsuccessful candidates would both be
contacted by telephone or e-mail. If the
Today, candidates apply online to many
jobs day in and day out. Job seekers
can go months without speaking with a
single potential employer or job-service
representative. Even when people get
an interview, many never receive a call or
e-mail back to tell them they didn’t get
the job.
ot so long ago, most job
candidates would mail their
resume and use creative ways
to get attention. Others would take a more
direct approach by walking into an office
to shake hands and speak with front-line
workers or hiring managers. They wanted
to make an in-person impression and put a
face to the name on the resume.