A Guide for Human Resource Professionals | Page 14

The Business Case to Hire Experience | 14 PUT THE ‘HUMAN’ BACK INTO HUMAN RESOURCES Connect With Candidates In Meaningful Ways N news was bad, a phone call from a real person helped soften the blow. That human connection conveyed a sense of caring. After the interview, successful and unsuccessful candidates would both be contacted by telephone or e-mail. If the Today, candidates apply online to many jobs day in and day out. Job seekers can go months without speaking with a single potential employer or job-service representative. Even when people get an interview, many never receive a call or e-mail back to tell them they didn’t get the job. ot so long ago, most job candidates would mail their resume and use creative ways to get attention. Others would take a more direct approach by walking into an office to shake hands and speak with front-line workers or hiring managers. They wanted to make an in-person impression and put a face to the name on the resume.