GOAL: We provide reliable service and value to our
customers by optimizing the operations, maintenance,
replacement, and improvement of all assets in the most
cost-effective manner.
OBJECTIVES
1. Establish quantifiable operational and capital Level of Service
(L.O.S) goals by enterprise.
2. Formalize our asset management approach across SFPUC.
3. Establish a uniform investment prioritization process linked to
asset management priorities across SFPUC.
4. Ensure SFPUC can mitigate, respond to, and recover from threats
and disasters.
“We are committed to delivering reliable, 24/7
services to our customers. It’s critical that we
invest in our infrastructure to ensure we can
deliver on that commitment.”
– Kathy How, Assistant General Manager of Infrastructure
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