2020 SFPUC Strategic Plan | Page 5

Our Values

Our Values

Communication We listen and communicate honestly and openly .
Teamwork We support a cooperative work environment that is strengthened by diversity .

Supporting Values

Service We focus on customer satisfaction and innovation .
Trust We act with honesty , integrity , and fairness .
Inclusiveness We provide access and transparency to stakeholders and community members .
Safety We take the health and safety of our employees , customers and communities seriously .

Core Values

Excellence We strive for personal excellence , recognize exemplary performance , and seek continuous improvement .
Stewardship We responsibly manage the resources entrusted to our care in a sustainable manner .
Respect We understand and appreciate the inherent value of our staff , customers , and community .
Diversity We value a diverse workforce that reflects all manner of views , experiences , backgrounds and talents , and recognize it is vital to our success .
Equal Opportunity We provide opportunities to all staff to contribute and reach their potential .
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