2016 Annual Report Ver. 2 | Page 3

2016 BY THE NUMBERS

4,878,593

91,917

completed interactions

9,516

suicide interventions

37,315

missed interactions

23% from 2015

105% from 2015

78% from 2015

375% from 2015

21,159 international chats with people from 167 different countries

website visits

134

broadcast radio affiliates

8% from 2015

$114,000

$133,000

decrease in operating expenses

increase in income

57% from 2015

5% from 2015

19,530

partner & resource referrals taken

4% from 2015