Social Media - From Trust to Use and Beyond Chapter 6

Clinical Collaboration : The impact on the players — payors , providers , and patients .
“ Any payor leadership who does not make collaboration a priority will fall behind .”
Key findings based on a webinar facilitated by the Institute for Health Technology Transformation ( iHT 2 ) Online Thought Leadership Series , made possible through an unrestricted grant from Carestream

Clinical Collaboration : The impact on the players — payors , providers , and patients .

Daniel Hounchell joined HealthSpan in 2010 as Director Legal Services / Contract Management . In that role he manages HealthSpan ’ s legal services and serves as project lead for HealthSpan ’ s initiatives related to Accountable Care Organization and Patient Centered Medical Home development . In his position , he also provides legal resources related to managed care activities for Mercy Health . In a long legal career that includes healthcare , he served provider clients as an associate with Gottschlich & Portune , LLP , and founded Praesentia , an enterprise to help providers negotiate with managed care organizations . He received his undergraduate degree from the University of Cincinnati and earned his law degree from the University of Dayton School of Law . Dan supports and leads key health insurance initiatives within HealthSpan and Catholic Health Partners ( CHP ), the largest health system in Ohio . He also has been instrumental in CHP ’ s ACO development and its expansion across CHP ’ s Ohio markets .

“ Any payor leadership who does not make collaboration a priority will fall behind .”

– Dan Hounchell
HealthSpan Partners was formed by Mercy Health ( Ohio ’ s largest health system ) in March 2013 to serve as the holding company for two insurance entities , an employed physician group , and its minority ownership interest in Summa Health System . With this integrated organization , HealthSpan rapidly learned the importance of collaboration . And they also discovered that every stakeholder requires different information in order to achieve the best outcomes for patients , the best workflow for clinicians , and the most affordable premiums to support the enterprise . Their information flow and supporting systems to gather and distribute timely and adequate information throughout their network are still a work in progress .
In addition to the challenge of the data required by the stakeholders on a timely basis , HealthSpan changed its business model from volume to value , requiring a completely new and different set of metrics , incentives , and workflow .
Despite the dramatic change in his organization ’ s goals and scope , Dan believes that data mining aimed at improving patient outcomes will permit all the players to reach their goals of efficiency , financial sufficiency , clinical excellence , and patient satisfaction .
Daniel Hounchell COO , HealthSpan

OUTCOMES MUST IMPROVE ! HOW CAN INFORMATION HELP ? WHAT DO STAKEHOLDERS CARE ABOUT ?