Mount Carmel New Albany Patient Education Spine Surgery Review Hip Replacement Recovery

MOUNT CARMEL NEW ALBANY SURGICAL HOSPITAL HIP REPLACEMENT RECOVERY MOUNT CARMEL NEW ALBANY SURGICAL HOSPITAL CONTACT INFORMATION Front Desk: 614-775-6600 Pre-Admission Testing: 614-775-6626 Case Management: 614-775-6800 Financial/Billing/Insurance Questions: 614-234-8888 WELCOME TO MOUNT CARMEL NEW ALBANY SURGICAL HOSPITAL as surgery centers, outpatient facilities, physician offices, and community outreach sites make us one of the largest healthcare providers in central Ohio. Mount Carmel is a member of Trinity Health, one of the largest Catholic healthcare systems in the United States. Our entire community — more than 8,500 employees, 1,500 physicians and 1,000 volunteers — is committed to quality care of patients and their families. We serve more than a half-million patients each year with state-of-the-art technology, procedures, treatments, research, compassionate support, and ongoing education. Thank you for choosing Mount Carmel New Albany Surgical Hospital to meet your healthcare needs. Our staff is dedicated to providing you with the finest surgical care available. MISSION STATEMENT Please take time to review the materials enclosed in this information guide as they are intended to:  Acquaint you and your visitors with our hospital  Inform you with what to expect during your stay  Help prepare you for your recovery process GUIDING BEHAVIORS May your visit provide you and those here to support you with healing, comfort and a positive experience. We serve together in the spirit of the Gospel as a compassionate and transforming healing presence within our communities. We support each other in serving our patients and communities We communicate openly, honestly, respectfully and directly We are fully present We are all accountable We trust and assume goodness in intentions We are continuous learners We have provided this guide to help provide answers to questions you and your guests may have. If something is not addressed here, please don’t hesitate to ask your caregiver or another Mount Carmel associate for help in finding the answer. Our four hospitals — Mount Carmel East, Mount Carmel West, Mount Carmel St. Ann’s and Mount Carmel New Albany Surgical Hospital — as well 1